Jordan Richardson Email & Phone Number

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

- Onboard users and facilities to digital eReferral platform- Communicate with customers to ensure a smooth onboarding process- Change management through educating customers on the different technologies, assisting them in -choosing the right eReferral system and guiding them through the transition process- Provide technical and process support to.

Melbourne, Australia

• Develop and maintain the National Accreditation platform (enAble) for the Field Workforce
• Track accreditation compliance
• Develop and map business processes
• Work with external vendor using sprint cycles and agile project management to implement a cycle of continuous enhancement
• Liaise with internal stakeholders to drive improvements in performance and quality
• Internal and external stakeholder management

Melbourne, Australia

• Support new platform users and coach administrators on system use and processes
• Resolve key external stakeholder queries across all program activities
• Triage queries and issues to appropriate subject matter experts
• Conduct root cause analysis on reoccurring issues
• Identify opportunities for enhancements to existing platforms and processes

West Melbourne, Victoria, Australia

• Provide excellent client service in a high-pressure work environment, ensuring customer retention and satisfaction
• Take the initiative with a 'phone first' mentality
• Solve problems with creativity and agility
• Update and maintain databases
• Data collection and reporting
• Relevant and timely delivery of products and services to clients

Melbourne, Australia

• Assist with the formatting of resources using Adobe InDesign
• Provide support to the editorial team, including proofreading
• Assist with resource development and maintenance
• Assist with product review and quality assurance processes
• Undertake support functions relating to stock and print management
• Liaise with external printers and using the software Attaché

Melbourne, Australia

• Manage and maintain administrative systems, processes and equipment
• Diary management and travel arrangements for executive staff
• Providing support to Merchandise, Marketing and Sales teams
• Managing customer queries using Salesforce
• Distributing mail and arranging all outgoing mail and couriers
• Support executive staff with administrative tasks, diary management and credit card reconciliations

Wellington & Wairarapa, New Zealand

• Financial reconciliation and reporting using Xero accounting software
• Operate the payroll to pay wages, bills and accounts
• Collate key funder accountability materials for sponsorship and funding reports
• Update the Taki Rua social media accounts and oversee the distribution and of all marketing material and communications
• Develop organisational policies and procedures

Wellington & Wairarapa, New Zealand

• Create accurate and concise summaries of media content with a strong focus on grammar and syntax for the use of clients
• Monitor current events to ensure a sound knowledge of political and economic news issues
• Develop and maintaining an understanding of the media industry and its personalities
• Word processing and data entry
• Using Microsoft Outlook, Word and Excel