• Holds responsibility for the upkeep and maintenance of a functioning multi-venue bar/restaurant with a total occupancy of 1,000• Hires, trains, and coaches staff members on customer service skills, steps of service, food & beverage knowledge, and health & safety standards• Processes bi-weekly payroll and daily bank deposits• Establishes weekly programming such as karaoke, trivia, and DJ nights to boost volume and sales• Takes inventory of and orders beer, liquor, and wine, ensuring to maintain a purchase vs sales percentage below 20%• Builds relationships with beer, liquor, and wine representatives by planning events/take overs, promoting their products, and making featured drinks• Develops an ever-changing drink menu, allowing for flexibility based on creativity, seasonal selection, and guests’ desires• Programs Breadcrumb POS according to updated menus• Manages all aspects of private events including responding to inquiries, establishing a budget, designing a food and beverage menu that adheres to budget, and host the event

• Implements and maintain a system of cost effective operations to keep expenses at a minimum• Provides quality customer service in a fast-paced environment• Manages shifts including calculating nightly deposits, counting money, and writing nightly summaries• Utilizes Breadcrumb POS

• Managed and composed physicians’ notes while caring for multiple patients • Retrieved data for physician review (labs, radiology reports, medical records)• Facilitated communication between physician and medical team

• Implemented and maintained a system of cost effective operations to keep expenses at a minimum• Provided quality customer service in a fast-paced environment• Utilized Aloha POS

Coached and supervised elementary aged children in various sports, as well as lead other sports instructors to do the same. Rock wall belayer certified.

As hostess: Manage reservations and the dining floor, as well as built a rapport with customers as they were sat. As server: Serve food and drinks at a fast-paced, local Maryland restaurant. Duties include familiarizing guests with menu, directing customers to meal add-ons to increase sales, recording and running food/drink orders, and tallying bills. Consistently praised for ability to adapt to a changing environment, efficiency, and customer service.

Shadowed Dr Craig Bennett, Chief of Sports Medicine at the University of Maryland Medical Center. Dr Bennett instructed a more hands-on and pathophysiologic approach to basic anatomy as well as location and job specific necessities. Duties included assisting Dr Bennett and all office personnel.