Jordan Stamper Email & Phone Number

Abbotsford, British Columbia, Canada

- Oversee the safety and comfort of passengers while coordinating in-flight services across multiple teams.- Provide leadership to the flight attendant team, ensuring smooth operations and adherence to safety protocols.- Track flight operations and documentation, providing evaluations and operational feedback.- Liaise with cross-functional teams to ensure coordination between flight crew and ground operations for efficient service delivery.- Develop and implement in-flight… Show more - Oversee the safety and comfort of passengers while coordinating in-flight services across multiple teams.- Provide leadership to the flight attendant team, ensuring smooth operations and adherence to safety protocols.- Track flight operations and documentation, providing evaluations and operational feedback.- Liaise with cross-functional teams to ensure coordination between flight crew and ground operations for efficient service delivery.- Develop and implement in-flight service enhancements, improving the overall customer experience and increasing customer satisfaction scores.- Mentor and train new Flight Attendants, fostering a culture of safety, professionalism, and teamwork. Show less

Abbotsford, British Columbia, Canada

- Delivered superior customer service and ensured safety compliance during flights, handling emergency situations calmly and efficiently.- Supported inflight director duties and provided operational guidance during emergency situations, assisting with inflight service operations and safety measures.- Resolved passenger complaints and concerns in real-time, utilizing strong communication and conflict resolution skills.- Assisted in maintaining inventory of in-flight meals, beverages,… Show more - Delivered superior customer service and ensured safety compliance during flights, handling emergency situations calmly and efficiently.- Supported inflight director duties and provided operational guidance during emergency situations, assisting with inflight service operations and safety measures.- Resolved passenger complaints and concerns in real-time, utilizing strong communication and conflict resolution skills.- Assisted in maintaining inventory of in-flight meals, beverages, and safety equipment, ensuring all flights are fully prepared.- Contributed to cabin crew performance reviews by providing detailed feedback and recommendations for improvement. Show less

Abbotsford, British Columbia, Canada

- Led shifts and ensured operational excellence by managing customer needs, cash handling, and team coordination in a fast-paced environment.- Provided mentorship and guidance to team members, fostering a positive and customer-centric environment.- Successfully managed multiple customer service interactions during peak hours, maintaining a calm and professional demeanour under pressure.- Trained new employees on company standards, operational tools, and customer service best… Show more - Led shifts and ensured operational excellence by managing customer needs, cash handling, and team coordination in a fast-paced environment.- Provided mentorship and guidance to team members, fostering a positive and customer-centric environment.- Successfully managed multiple customer service interactions during peak hours, maintaining a calm and professional demeanour under pressure.- Trained new employees on company standards, operational tools, and customer service best practices.- Improved customer satisfaction scores by implementing efficient workflow strategies and enhancing overall service quality. Show less

Toronto, Canada Area

- Coordinated the logistics for varsity games, championships, and banquets, ensuring seamless event execution.- Collaborated with various departments and external stakeholders to maintain event schedules and execute successful large-scale events.- Developed detailed event timelines and coordinated resources to meet event milestones, ensuring all project deadlines were met.- Served as the main point of contact for vendors and external partners, managing contracts, logistics, and… Show more - Coordinated the logistics for varsity games, championships, and banquets, ensuring seamless event execution.- Collaborated with various departments and external stakeholders to maintain event schedules and execute successful large-scale events.- Developed detailed event timelines and coordinated resources to meet event milestones, ensuring all project deadlines were met.- Served as the main point of contact for vendors and external partners, managing contracts, logistics, and on-site coordination.- Provided post-event analysis and feedback to leadership, contributing to continuous improvement in event operations.- Managed budgets and prepared reports on event outcomes, ensuring financial accountability. Show less

Toronto, Ontario, Canada

- Delivered exceptional customer service by warmly welcoming members and guests in a professional and approachable manner.- Proactively anticipated members' needs, ensuring prompt responses and personalized assistance to enhance their experience.- Actively promoted club events, group fitness classes, and other in-club initiatives to foster community engagement and participation.- Leveraged strong communication and problem-solving skills to effectively address and resolve customer… Show more - Delivered exceptional customer service by warmly welcoming members and guests in a professional and approachable manner.- Proactively anticipated members' needs, ensuring prompt responses and personalized assistance to enhance their experience.- Actively promoted club events, group fitness classes, and other in-club initiatives to foster community engagement and participation.- Leveraged strong communication and problem-solving skills to effectively address and resolve customer inquiries and concerns, ensuring a positive atmosphere.- Provided accurate and timely information regarding procedures, policies, and membership benefits to help members navigate the facility smoothly. Show less

Toronto, Canada Area

- Assisted with the set-up and tear down of all varsity event venues.- United the student body within athletics, creating the ultimate fan experience.- Collaborated with team members on on-site production and clean-up for events.- Communicated regularly and calmly with spectators, addressing their questions and concerns.

Toronto, Ontario, Canada

- Supported student-athletes in their academic success through mentoring and resource referral.- Assisted students in identifying learning styles and planning for assignments, quizzes, and exams.- Encouraged self-management and time management skills among student-athletes.- Presented various test-taking strategies to help enhance academic performance.

Toronto, Canada Area

- Assisted with the management, coordination, and execution of the Women's and Men's National Basketball Team programs, ensuring efficient day-to-day operations.- Coordinated inventory control for equipment and merchandise used by the national teams, ensuring all materials were accounted for and properly allocated.- Built and maintained effective communication channels with athletes, coaches, team managers, and other stakeholders to streamline operational processes.- Assisted with… Show more - Assisted with the management, coordination, and execution of the Women's and Men's National Basketball Team programs, ensuring efficient day-to-day operations.- Coordinated inventory control for equipment and merchandise used by the national teams, ensuring all materials were accounted for and properly allocated.- Built and maintained effective communication channels with athletes, coaches, team managers, and other stakeholders to streamline operational processes.- Assisted with the preparation and submission of the "Own the Podium" report, contributing to the organization's strategic initiatives.- Supported the operations of national team tryouts, training programs, and competitions by managing logistics, scheduling, and administrative tasks.- Provided assistance in preparing materials for team meetings and events using Microsoft Office tools (Word, Excel, PowerPoint), BOLT, and Edge10. Show less

Kitchener, Ontario, Canada

- Led comprehensive training sessions for new employees, ensuring consistent onboarding and adherence to company standards.- Developed and implemented standardized food preparation and portion control protocols to maintain product quality and reduce waste.- Managed customer transactions efficiently, ensuring accurate contract completion and compliance with company policies.- Coordinated and facilitated special event float parties, enhancing guest experiences through detailed… Show more - Led comprehensive training sessions for new employees, ensuring consistent onboarding and adherence to company standards.- Developed and implemented standardized food preparation and portion control protocols to maintain product quality and reduce waste.- Managed customer transactions efficiently, ensuring accurate contract completion and compliance with company policies.- Coordinated and facilitated special event float parties, enhancing guest experiences through detailed planning and execution.- Utilized Microsoft Excel and Word to organize event logistics, track budgets, and streamline communication with stakeholders.- Delivered high-quality food and beverage service to guests in a dynamic event setting, maintaining professionalism and attentiveness throughout.- Fostered positive guest experiences by providing friendly, personalized service to all customers.- Assisted in the seamless setup and cleanup of events, ensuring smooth transitions and high levels of customer satisfaction. Show less

Bachelor Of Arts - Ba, Sport And Leisure Management

Activities and Societies: Varsity Rugby Sport, health, and recreation play a crucial role in keeping our communities healthy and it.

Diploma, Event Management

Activities and Societies: Varsity Rugby Prepares you with the knowledge, practical experience, industry exposure, and professional.

Advanced Diploma, Sport Management

Activities and Societies: Varsity Rugby Prepares you with the knowledge of the structure and functionality of the Canadian sport industry.