Jordan Terrell Email & Phone Number

Tampa, Fl, Us

Saint Petersburg, Fl, Us

St Petersburg, Florida, United States

Tampa/St. Petersburg, Florida Area

I provide exceptional guest experiences, responding courteously to patron requests and creating craft-mixed cocktails using signature ingredients. I use social networking strategies to bring in revenue and improve relations with customers.Key Accomplishments:• Utilize knowledge of mixed beverages, specialty liquors, and craft beers to serve customers and provide wait staff with well- prepared drinks, increasing overall sales by 26%.• Efficiently operate POS system, make change, and accurately conduct credit card transactions.• Manage inventory, reorganizing supply storage, anticipating needs, and placing and ordering necessary replenishments; cut time spent on inventory management by 20%.

Tampa/St. Petersburg, Florida Area

I contribute to promotional marketing events for on-site radio station promotions and event marketing, designing engaging experiences to effectively connect clients directly to their consumers. Key Accomplishments:• Streamline operations, boosting office efficiency and customer service by overhauling previously haphazard filing system.• Cultivate exceptional client relationships, maintaining 97% satisfaction rating over 24-month period as customer care representative.• Communicate core messages directly to consumers, expanding business partnerships in community by 150% through aggressive marketing initiatives.• Develop, plan, and carry out creative ways of increasing public awareness.

Tampa/St. Petersburg, Florida Area

I accurately mixed and served beverages to guests and servers in a friendly and efficient manner. I played a key role in selecting and booking music groups. I multi-tasked at a fast pace, tactfully dealing with sometimes contentious patrons and covering all front of house roles as needed.Key Accomplishments:• Ensured recurring business, growing customer base by engaging in friendly conversation with patrons.

Tampa/St. Petersburg, Florida Area

I booked local musicians to expand the client base. I managed all cash handling and banking operations, and I ordered and maintained the beverage and supply inventory.Key Accomplishments:• Developed and implemented creative marketing strategies, introducing highly popular unique music-themed array of cocktails still in use to this day.• Created dynamic atmosphere, booking local music acts and increasing overall sales by 25%.

Tampa/St. Petersburg, Florida Area

I created a welcoming environment, providing memorable dining experiences. I provided menu recommendations to increase guest satisfaction.Key Accomplishments:• Trained and mentored 15 new employees in one year, increasing customer satisfaction rates by 25%.• Balanced cash drawer nightly with 97% accuracy rate.