Jordan Thibault Email & Phone Number

Head of External Affairs, PR, Marketing, Client Relations, Community & Employee Engagement

Syracuse, New York

Managing all aspects of show operations. Assisted in planning and facilitating the set-up, coordinating logistics, and removing of all trade show vendors, vehicles and items after its completion. Coordination and oversight of seminar stage schedule booking and operations. Cold call sales to select vendors to book booth/floor space and potential sponsors to.

Potsdam, New York

New Unit Account Opening

The Massena Golf & Country Club

Opened a restaurant in the Country Club, creating a concept, name, logo, menu and strategic marketing plan to highlight all the venue and area has to offer in order to boost revenue for the club and community. Purchased a used beverage cart and aquired an extra license to extend the upgraded service and menu options onto the course. Practiced strict cost.

Norfolk, Virginia Area

- Revamping of all F&B operations / Guest Satisfaction/ Quality / Operations / Training / Safety & Security- Sales & Marketing / Price structure / Overall menus- Responsible for overall Food & Beverage expenses and labor cost control- Oversee every Banquet function- Hire, train and maintain adequate staff level - Manage all F&B personnel inc. Banquet.

Chicago, Illinois

Managing 33,000 Sq. Ft. of event space. Supervising all daily club events, private parties and meetings/conventions. Holding pre function meetings with banquet, catering and culinary staff to communicate all details as outlined on each BEO. Assigning section duties, setup and side work to all banquet servers and busmen for each event. Assisting with.

Greater New York City Area

Managing all aspects of restaurant events including charity events, weddings, and tournaments. Working closely with vendors and collaborating with chef to create custom event menus. Developing and maintaining client/guest relationships. Absorbing and anticipating client’s needs. Overseeing all events start to finish and following up to ensure client/guest.

Norfolk, Virginia Area

Proactively building new cliental and nurturing existing client relationships, contract negotiation, absorbing and communicating client needs, managing all aspects of event and scheduling follow ups in order to ensure complete client and guest satisfaction. Cost control implementation/budget forecasting. Working closely with BOH to generate innovative.

Norfolk, Virginia Area

Construction and setup of new restaurant. Assistance in creating restaurant concept and objectives. Developed organic green theme and implemented theme specific ideas from all natural cork flooring to home grown herb wall. Created business strategies to optimize profits and efficiency. Setup and program of POS system.

Norfolk, Virginia Area

Managing/Training over 60 employees. Working closely with local charities to increase positive corporate exposure and develop local relationships. Preparing weekly schedule and directing employees during all shifts to maximize efficiency. Kitchen expediting. Handling of guest complaints to guarantee returns. Implementing cost control strategies to optimize.

Norfolk, Virginia Area

Hiring, training, and developing team members. Preparing weekly schedules, overseeing staff, inventory checks, improvement of kitchen production, executing exterior projects. Schedule/setup of food carts around the gardens. Conducting walk throughs of site with future clients. Managing catering aspects of all site events.

Bachelor'S Degree, Communication And Media Studies

Leadership Certification, Organizational Leadership, A

Leadership Training Course Inc. Public Speaking, Mediation, Creative Thinking, Motivational Techniques