▶ FIRST-PRINCIPLE PROBLEM SOLVING –While the world might be different if we could wave a magical wand to solve our problems, the real world requires a team of aligned contributors to achieve results. As an operations manager, I manifest my magic in leading and managing product delivery using strategic planning and first-principle problem-solving. Agile project management aligns teams through sprints, transparent communications, stakeholder collaboration, vendor partnerships, and action-oriented team development. Onsite roles include India, Sri Lanka, and Bangladesh.▶ STARTUP OPERATIONS MANAGEMENT – Driving executive engagement and cross-team collaboration in a fast-paced startup. Ensure continuous progress and feedback in support of iterative development and service delivery. ▶ PROJECT MANAGEMENT – Member, PMI. PMP (expected 11/2024). Lead teams in global development projects, implementing standards and governance. Directly developed a novel electronic health record (EHR) user management process for tracking all stages of the employee lifecycle in Asana and ClickUp, including forms, templates, and workflows. ▶ GLOBAL VENDOR MANAGEMENT – Living and working in India provided an unmatched perspective on professional BPO management and cultural awareness. Developed training teams and managers, implemented training curriculum, and fostered transparent vendor management for compliance, quality assurance, resource planning, and communication best practices. Foster professional connections with organizations that require strategic, mature, and team-oriented decisions. ▶ TEAM DEVELOPMENT AND MANAGEMENT STYLE – Empower teams in self-organization and independent decision-making by providing clear and candid guidance, risk avoidance strategies, and timeline adherence reminders.