Jordan Villa Email & Phone Number

• Co-developed/managed first of its kind workforce talent development program specifically for operations staff, designed to expand opportunities for growth + inclusive opportunity for frontline staff• Manage training, deployment, and support of various resources to over 260 staff in 5 different offices• Developed multimedia communications resources specifically for Cash Operations staff district-wide• On-boarding, training, and coaching of newly formed team of Training… Show more • Co-developed/managed first of its kind workforce talent development program specifically for operations staff, designed to expand opportunities for growth + inclusive opportunity for frontline staff• Manage training, deployment, and support of various resources to over 260 staff in 5 different offices• Developed multimedia communications resources specifically for Cash Operations staff district-wide• On-boarding, training, and coaching of newly formed team of Training Administrators• Implement uniform training records management tool throughout all district cash processing locations• Collaborate with Cash Communications, Business Process Improvement, Innovation + Analytics• Federal Reserve System Training Catalog Administrator• Coordinate depository institution outreach• Lead for the 12th District NextGen Controls, Procedures, and Training Workgroup in preparation forthe deployment of new cash processing units in 5 offices• Co-chair of Halo-Halo (Filipino American Network) ERG, recruit, manage, develop, and coachleadership team of steering committee members for 3 years Show less

San Francisco Bay Area

• Manage entire 12th district tour program, & launched the system’s first guided virtual tour program• Collaborate on projects and programs with internal/external partners including ERGs, OMWI schools, and D&I organizations• Assist managing the Fed Ambassador Network - recruiting, marketing, onboarding + training• Manage the Education Advisory Group, a professional development program for educators; includes recruiting + interviewing• Manage volunteer recognition efforts and… Show more • Manage entire 12th district tour program, & launched the system’s first guided virtual tour program• Collaborate on projects and programs with internal/external partners including ERGs, OMWI schools, and D&I organizations• Assist managing the Fed Ambassador Network - recruiting, marketing, onboarding + training• Manage the Education Advisory Group, a professional development program for educators; includes recruiting + interviewing• Manage volunteer recognition efforts and develop updates to resources intended to influence system colleagues • Perform outreach efforts, including tabling at national conferences and presenting/facilitating workshops for a broad audience• Manage the unit's economic and personal financial education data collection, analysis, and reporting• Manage large, complex Econ Ed projects, often undertaken in partnership with other departments• Develop, prepare, and present to management broad solutions for complex business scenarios • Manage department budget + contracts, and coordinate reporting and data analysis of the unit’s business plan• Co-chair of Filipino American Network ERG, managing a leadership team of 5 steering committee members Show less

• Effectively managed multiple department projects at the local and district level simultaneously • Streamlined specialized team operations, assisted in rewriting of program manuals, training guides, and coordinated police events logistics• Reviewed and published team operation orders, maintained records for specialized team audits• Established & coordinated department employee engagement/recognition/appreciation program • Managed up to 14 staff on any given rotation… Show more • Effectively managed multiple department projects at the local and district level simultaneously • Streamlined specialized team operations, assisted in rewriting of program manuals, training guides, and coordinated police events logistics• Reviewed and published team operation orders, maintained records for specialized team audits• Established & coordinated department employee engagement/recognition/appreciation program • Managed up to 14 staff on any given rotation, department-wide shift scheduling for over 40 employees working 3 daily shifts, 24/7/365• Completed recruiting, application review, and interviewing for new hires, promotions, and special assignments• Drafted, proposed, and successfully implemented a department-wide alternate work schedule• Provided coaching and mentoring to develop staff, and coordinated resume reviews and interview preparation Show less

• Provided in-person training/on-boarding of 100+ volunteer Deputies, Search & Rescue members, and police explorers• Oversaw team recruiting/retention, including staffing information booths in schools, colleges, job fairs• Performed community outreach including coordinating volunteer efforts in special events throughout the county • Additional duties included: crime prevention, including coordinating volunteer neighborhood victim awareness programs, and school outreach, including… Show more • Provided in-person training/on-boarding of 100+ volunteer Deputies, Search & Rescue members, and police explorers• Oversaw team recruiting/retention, including staffing information booths in schools, colleges, job fairs• Performed community outreach including coordinating volunteer efforts in special events throughout the county • Additional duties included: crime prevention, including coordinating volunteer neighborhood victim awareness programs, and school outreach, including making presentations to students about the role of the Sheriff’s Office in the community Show less

Vallejo, Ca

•Respond to emergency/non-emergency medical calls within a countywide 911 system•Experience working on ALS, BLS, CCT, neonatal, IFT, and bariatric units•Ambulance and stationhouse maintenance, stocking, and inventory

•Public safety, grounds patrol, traffic control, crowd management, first aid•Crime/fire prevention, dispatching, video surveillance, control access to facility•Hazard/safety assessments, asset protection, customer service

• Developed and grew a proactive and highly visible Youth Ministry program• Recruited and managed volunteer teams to support program, coaching and mentoring of members, inter-ministry projects • Prepared curriculum and lesson plans, public speaking, community service projects, recruiting, and fundraising• Served as a youth parishioner advocate and representative, parish council member, and youth outreach

El Sobrante, California, United States

• Directed organizational operations, managed 6 managers + 18 staff + 20 volunteers serving 6 facilities• Oversaw human resources + compliance duties, including training procedures, inter-governmental compliance, licensing liaison, audits, hiring, performance reviews, performance improvement plans• Additional duties included: Budgeting, marketing, physical/psychosocial assessment of residents

Bachelor Of Arts (Ba), International Relations And Affairs

Concentration in Global Security and Intelligence

Associate Of Arts (Aa), Transfer Studies