Jordan Villa Email & Phone Number

• Co-developed/managed first of its kind workforce talent development program specifically for operations staff, designed to expand opportunities for growth + inclusive opportunity for frontline staff
• Manage training, deployment, and support of various resources to over 260 staff in 5 different offices
• Developed multimedia communications resources specifically for Cash Operations staff district-wide
• On-boarding, training, and coaching of newly formed team of Training… Show more
• On-boarding, training, and coaching of newly formed team of Training Administrators
• Implement uniform training records management tool throughout all district cash processing locations

San Francisco Bay Area

• Manage entire 12th district tour program, & launched the system’s first guided virtual tour program
• Collaborate on projects and programs with internal/external partners including ERGs, OMWI schools, and D&I organizations
• Assist managing the Fed Ambassador Network - recruiting, marketing, onboarding + training
• Manage the Education Advisory Group, a professional development program for educators; includes recruiting + interviewing
• Manage volunteer recognition efforts and… Show more
• Manage volunteer recognition efforts and develop updates to resources intended to influence system colleagues

• Effectively managed multiple department projects at the local and district level simultaneously
• Streamlined specialized team operations, assisted in rewriting of program manuals, training guides, and coordinated police events logistics
• Reviewed and published team operation orders, maintained records for specialized team audits
• Established & coordinated department employee engagement/recognition/appreciation program
• Managed up to 14 staff on any given rotation… Show more
• Managed up to 14 staff on any given rotation, department-wide shift scheduling for over 40 employees working 3 daily shifts, 24/7/365

• Provided in-person training/on-boarding of 100+ volunteer Deputies, Search & Rescue members, and police explorers
• Oversaw team recruiting/retention, including staffing information booths in schools, colleges, job fairs
• Performed community outreach including coordinating volunteer efforts in special events throughout the county
• Additional duties included: crime prevention, including coordinating volunteer neighborhood victim awareness programs, and school outreach, including… Show more
• Additional duties included: crime prevention, including coordinating volunteer neighborhood victim awareness programs, and school outreach, including making presentations to students about the role of the Sheriff’s.

Vallejo, CA

• Respond to emergency/non-emergency medical calls within a countywide 911 system
• Experience working on ALS, BLS, CCT, neonatal, IFT, and bariatric units
• Ambulance and stationhouse maintenance, stocking, and inventory

• Public safety, grounds patrol, traffic control, crowd management, first aid
• Crime/fire prevention, dispatching, video surveillance, control access to facility
• Hazard/safety assessments, asset protection, customer service

• Developed and grew a proactive and highly visible Youth Ministry program
• Recruited and managed volunteer teams to support program, coaching and mentoring of members, inter-ministry projects
• Prepared curriculum and lesson plans, public speaking, community service projects, recruiting, and fundraising
• Served as a youth parishioner advocate and representative, parish council member, and youth outreach

El Sobrante, California, United States

• Directed organizational operations, managed 6 managers + 18 staff + 20 volunteers serving 6 facilities
• Oversaw human resources + compliance duties, including training procedures, inter-governmental compliance, licensing liaison, audits, hiring, performance reviews, performance improvement plans
• Additional duties included: Budgeting, marketing, physical/psychosocial assessment of residents

Bachelor Of Arts (Ba), International Relations And Affairs

Concentration in Global Security and Intelligence

Associate Of Arts (Aa), Transfer Studies