Jordan Russo Email and Phone Number
Jordan Russo work email
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Jordan Russo personal email
- 10 years experience coordinating production of quality products at scale through an Agile development cycle - Led teams through process overhauls, course redesigns, system transitions, documentation and training remote consultants across the globe - Managed complex projects across multiple teams to meet tight deadlines and achieve ambitious outcomes- Experienced in customer relationship building, onboarding, and prompt resolution of issues
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Online Adjunct FacultySouthern New Hampshire UniversityBoston, Ma, Us
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Instructional Designer And Program ManagerMassachusetts Institute Of Technology May 2024 - PresentCambridge, Ma, Us -
Course Developer And Learning DesignerFreelance (Self Employed) Oct 2023 - PresentIeDesigned and built online course products in Learning Management Systems• Migrated online course products from one learning platform to another while ensuring quality control.• Developed and implemented solutions for stakeholder approval -
Learn ManagerPavilion Mar 2022 - Mar 2023New York, Ny, UsLed and supervised the development and maintenance of over 30 top-notch online course products.• Collaborated with subject matter experts to deliver impeccably designed project outcomes.• Managed live online class experiences and provided support to members. -
Learning ArchitectSouthern New Hampshire University Mar 2020 - Mar 2022Manchester, Nh, UsDesigned and built high-quality online course products through cross-team collaboration using Agile methodologies.• Trained and managed vendors on course builds and developed onboarding materials.• Innovated processes and introduced new content mediums for Competency Based Education programs.
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Content Architect I & IiSouthern New Hampshire University Jan 2015 - Mar 2020Manchester, Nh, UsBuilt online course products in collaboration with instructional designers and experts.• Led the redesign of the MBA program and facilitated strategic discussions.• Spearheaded the transition from Blackboard LMS to Brightspace LMS including the manual reconstruction of hundreds of course offerings.
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Course Development Specialist I & IiSouthern New Hampshire University Sep 2013 - Jan 2015Manchester, Nh, UsTriaged and delegated hundreds of issues for online courses to maintain quality and usability at scale• Oversaw the resolution of issues for online courses and led team training.• Actively sought and implemented feedback to enhance course quality.• Instituted upkeep of several dozen online courses each term to maintain quality and usability• Managed the maintenance of multiple online courses and supported department projects.
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Office AssistantWood River Foods, Inc. Jun 2005 - Aug 2013•Managed several accounts and associated marketing portfolios •Conducted quarterly analysis using projection spreadsheets•Analyzed historical account files and provide database and other information management functions such as preparation of correspondence
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InternManchester Historic Association Jan 2013 - May 2013• Hand-picked for this nominative practicum in museum management• Principally responsible for data input and digital archive construction• Conducted supporting research for grant writing, preservation award validation, and exhibits• Coordinated on-site support for numerous VIP invitational events
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StaffExeter Country Club Apr 2006 - Jun 2012•Oversaw all pro shop retail operations including inventory control, merchandise layouts, sales, and accounts reconciliation for transactions exceeding $10,000 daily during peak season•Responsible for all daily course operations including reservations as well as coordination and support of private and corporate functions•Directly responsible for resolution of all customer service-related issues•Provided routine and service maintenance on clubhouse, course grounds, carts and other equipment •Responsible for inventory and control of all course-owned rental equipment•Stocked all merchandise for wide retail inventory
Jordan Russo Skills
Jordan Russo Education Details
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Southern New Hampshire UniversityHistory -
Southern New Hampshire UniversityHistory
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Richmond, The American International University In LondonEuropean History
Frequently Asked Questions about Jordan Russo
What company does Jordan Russo work for?
Jordan Russo works for Southern New Hampshire University
What is Jordan Russo's role at the current company?
Jordan Russo's current role is Online Adjunct Faculty.
What is Jordan Russo's email address?
Jordan Russo's email address is jo****@****nhu.edu
What schools did Jordan Russo attend?
Jordan Russo attended Southern New Hampshire University, Southern New Hampshire University, Richmond, The American International University In London.
What skills is Jordan Russo known for?
Jordan Russo has skills like Analytical Skills, Data Analysis, Research, Communication, Microsoft Office, Online Research, Online Communications, Customer Service, Marketing, Management, Powerpoint, Retail Sales.
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