Jordan Whitton Email & Phone Number

In this role, I create content to be used on Inside The Ropes's social media platforms from the latest news, and stories posted each day. I create graphics and create content for their social media, Inside The Ropes are a huge brand that has a news website, and a magazine sold in stores across the UK.

In this role I would monitor Warner Music Artis’s online stores, using tools such as Salesforce and Shopify. I would also answer incoming customer support tickets and calls on Zendesk, solving problems that could range from damages to tracking information.

This was a short role on an Email Marketing project, where I would approach businesses and contacts for a health/wellness brand using email marketing on the tool Hubspot.

I progressed onto another role within Modsquad, on Real Time Operations where we would work as a Real-Time Analyst where I would manage data, answer calls and support tickets, and monitor customer support systems on many different platforms such as Zendesk, Ring Central, Talkdesk and more for some of the biggest brands in the world.

This role required me to create content, test new features of the platform, and engage with members of the project aged from young teenagers to adults where I would also host online events which gained me a lot of confidence in public speaking and I recruited new members to join the ambassador's project.

United Kingdom

As a teenager, I started my own YouTube channel to exceed one million channel views, and eight-teen thousand subscribers, creating daily content for my channel and eventually creating and sold my own merchandise. From this, I started working with a family friend to create content and manage his clothing/skateboarding store’s social media accounts. After gaining experience in the world of social media management, I decided to approach local businesses and started working with a local football team, theatre, car dealership, insurance company and many more different businesses. I would create content such as graphics, posters, and videos and manage their social media. This allowed me to grow my knowledge, and confidence in the digital marketing world as I was learning what each businesses needs were, and how to market them in the best way possible and it gained me more experience in customer service when speaking to members of each business and understanding their goals online, and negating a deal and package that was suitable for their social media.I then used these skills to start my own Social Media Marketing brand, where I started off working with local businesses from football teams to car dealerships, working with them on social media marketing and creating graphics and logos for their brands. I then branched out to work with businesses based around the UK and Worldwide such as insurance companies and sporting magazines.

Northallerton, England, United Kingdom

I started working with Popcorn Skate on their Social Media where I work to create daily content and marketing strategies to help grow the brand online with posts across many different social media platforms and creating online graphics and videos. I also would help with roles in-store such as dealing with customers, and a stock check.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

I completed my first year of Business Management at The Open University, where I completed numerous different assignments on communication.

Level 3 Diploma, Creative Media Production, Cinematography And Film/Video Production, Btec Level 3

I completed my Diploma in Creative Media at Middlesbrough College. I had to create short movies, animations, and graphics using many.

Level 2 Diploma, Creative Media, Game & Interactive Media Design

Activities and Societies: I studied different aspects of Media from animation and game design to graphic design. We created our own 2D.