Jordan B. Willner Email & Phone Number

Farmington Hills, Mi

Farmington Hills Mi

Greater Detroit Area

Worked as a Retail Discounter at TD Automotive Finance

Worked as a Telecom Accounts Payable Analyst and a Wellness Coordinator.

Ongoing eligibility and placement working on projects commensurate with skills, experience, and professional qualifications.Prior assignments with Kelly customers include Call Center Supervisor with General Motors, Loan Boarding Analyst and Payment Processing with Comerica Bank, and Administrative Assistant with Allstate Insurance Company.

Greater Detroit Area

Managed staff of various departments supporting program logistics; managed staff of information systems specialists, facilities supervisors and transportation coordinators. Managed and created action plans to integrate information technology networks for entire organization. Worked with behavioral health, programming, and other various community outreach initiatives to recommend process improvements and data management. All recommendations and process improvements ensured ongoing compliance with Federal, State and County funding sources.; Compiled data and demographic statistics to measure program effectiveness of various grant funded community outreach programs. Created PowerPoint presentations and data analysis charts to support programming recommendations and process improvements.

Utilized Six Sigma, and process review to increase performance to exceed established objectives resulting in a 60% improvement in phone abandonment, and a 99% improvement in 30 day follow-up.Gathered information, assembled spreadsheets, created reports, and reviewed pertinent information about prospective strategies.Monitored, analyzed trends, and implemented actions to minimize corporate risk and credit losses.Motivated, coached, trained, resolved conflicts, negotiated: obtained performance results.Obtained Six Sigma Greenbelt Certification

Supervised team members and performance, recruited, screened, and interviewed.Completed merchandising, completed projects and objectives with management.

1995.Directed retail store operations, developed human resources, sold directly to customers. Managed inventory and merchandising for maximum sales effectiveness resulting in a 15% sales growth over prior year.Responsible for accounting, budgeting, and quality control audits.Trained and drove team performance, recruited, screened, and interviewed.

Southfield, Mi

1994.Provided financial planning services and options to clients regarding insurance, annuities, mutual funds, pension plans, 401K plans, and Keogh plans.Obtained Life, Accident, Health Insurance licenses. Obtained series 6 and 63 securities licences.

Class, Quickbooks 2012

Completed Quickbooks 1 and 2

Certificate, Microsoft Office

MOS - Microsoft Office Certification Level 1

Certificate, Communications

After completing the Dale Carnegie class, I volunteered as a Graduate Assistant.

Certificate, Teaching On The Internet

Certification for Teaching on the Internet

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Arts, Marketing

Activities and Societies: Zeta Beta Tau: Beta Epsilon Chapter

Diploma, College Prep