Detail-oriented and experienced professional with a strong background in operational risk management, business development, and sales leadership. Proven ability to manage and support cross-functional teams, drive operational improvements, and deliver exceptional customer service. Expertise in handling transactional support, cash and payment processing, risk advisory, and issue management. A quick learner and adaptable leader, recognized for efficiently managing projects and leading teams to achieve organizational goals. Skilled in problem-solving, customer relations, and developing innovative solutions to meet business needs.
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Analyst, 1St Line Risk & Operational Management, Business Controls, Operations, SingaporeWestpac Institutional Bank Oct 2022 - Oct 2024Singapore• Managing the day-to-day operational risk agenda for Operations, Asia• Assisting the Head of Operations in maintaining all outsourcing agreements owned by Operations• Drive and execute operational management activities such as operations level projects and ad-hoc change initiatives• Risk Advisory• Issue, Incident & Control Management • Governance & Reporting • Operational Management (Projects/Change)• Outsourcing -
Analyst, Cash OperationsWestpac Institutional Bank Feb 2019 - Oct 2022Singapore• Processing payments and handling of accounts for Global Transactional Service Clients• Supporting regional Treasury in their funding of domestic currencies and RTGS accounts• Project testing involvement• Risk Awareness and Controls• Payments and testing support• Management information and reporting• Project management
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Associate OfficerUnited Overseas Bank Limited (Uob) Jul 2018 - Feb 2019Singapore -
Business Development ExecutiveCowerkz Pte Ltd Jul 2017 - Jul 2018318D Level 5 King George'S Ave King George'S Building/ 259A Geylang Road -
Business Development ManagerCoinvestz Pte Ltd Jul 2017 - Jul 2018Singapore -
Inside Sales ExecutiveEpitrain Pte Ltd Mar 2017 - Jun 2017Central Singapore -
Processing OfficerAnz May 2014 - Aug 2014Mapletree Business CityProcess Chequebooks and PINS and security device for customers. Dealing with customer's i-banking issue. -
Telesales OfficerInnovaze Pte Ltd Nov 2013 - Feb 2014Central SingaporexForex investments
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Telesales RepresentativeUob Limited Oct 2013 - Jan 2014United Square
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Senior Sales ExecutivePemier Pure May 2012 - May 2013
Jordan Yap Skills
Jordan Yap Education Details
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London School Of Business And Finance In SingaporeBusiness, Management, Marketing, And Related Support Services -
Mechatronics Engineering
Frequently Asked Questions about Jordan Yap
What is Jordan Yap's role at the current company?
Jordan Yap's current role is Operational Risk & Business Development Specialist | Sales Leader | Expertise in Customer Relations, Risk Management, and Project Execution.
What schools did Jordan Yap attend?
Jordan Yap attended London School Of Business And Finance In Singapore, Nanyang Polytechnic.
What skills is Jordan Yap known for?
Jordan Yap has skills like Marketing Strategy, Sales Management, Advertising, New Business Development, Sales, Direct Marketing, Sales Process, Cold Calling, Business Strategy, Sales Presentations, Team Management, Public Relations.
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Jordan Yap
Singapore -
Jordan Yap
Director Of Information Technology | Transformation For Business Growth | Technology-Driven Innovation | Mba | PmpSingapore
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