• Provides excellent customer service via phone calls and emails to both internal and external customers by communicating and collaborating with them regarding facility scheduling for classes and events• Receives and reviews incoming space request forms and files them on the department shared drive• Prepares and processes campus event requests, and assists with scheduling facilities for campus activities, faculty and staff department meetings, academic departments, Athletics events, Student Organization and Leadership events, Music rehearsals/performances, as well as reaching out to customers to help resolve any conflicts that may occur when scheduling• Assists with event-related billing by notifying customers of charges, verifying speedcharts for billing charges, updating monthly spreadsheets with billing information, and filling and archiving billing information in department binders and online billing folders• Provides administrative support, including answering high-volume phone calls, responding to emails, scheduling meetings, maintaining procedure documents, monitoring, and organizing drives and folders• Assists with weekly classroom maintenance and safety inspections

• Responsible for downloading, printing, and organizing project plans and specification books for Estimators and Project Managers• Responsible for contacting subcontractors for pricing quotes for prospective project bids• Responsible for organizing and providing prequalification information to prospective General Contractors including company project history, current project information, company banking, bonding, and insurance information• Assisted with organizing structure take-off information sheets for prospective jobs involving quantity and type information for precast products• Assisted with travel planning and coordination• All other administrative duties relating to bids and projects as needed

• Provided administrative support, including answering high-volume phone calls, responding to emails, scheduling meetings, maintaining the Facilities web page, maintaining procedure documents, monitoring, and organizing drives and folders• Served as primary contact for faculty and staff seeking housing in one of the College’s 30+ rental properties. Responsible for all aspects of tenant move-in and move-out logistics, including conducting tours, placing tenants in housing, generating leases, and accompanying paperwork, processing deposits/payroll deductions and independently managing ongoing tenant requests• Created, modified, and distributed rental housing policies and guidelines. Prepared detailed summaries of property-specific information related to keys, utilities, phone, internet, cable, trash collection, and mail. Prepared and distributed appropriate correspondence and notices to tenants regarding tenant issues/information• Collaborated with appropriate staff to oversee operational aspects of rental housing including life safety compliance, property inspections, maintenance schedules, ongoing weatherization efforts, furniture and equipment replacement, evaluation of property conditions, and planning and budgeting for routine and major maintenance• Responsible for Rental Housing budget of approx. $100,000 used for housing repairs, appliance replacement, furniture purchases, etc.• Coordinated maintenance contracts from beginning to end with over one hundred separate contracting companies, including compiling information, serving as liaison for signatures and questions, and interfacing with the Treasurer’s Office for contract execution• Maintained rental housing and contractor databases • Responsible for contractor COVID testing and information database, including collecting COVID compliance agreements, obtaining signatures on vaccination attestation/testing consent forms, administering rapid antigen tests, and recording individual test results

• Oversaw all aspects of the computerized campus scheduling system (EMS)• Served as the primary liaison to students, faculty, and staff for scheduling and publicizing events through the college calendar, and for booking reservation requests• Ensured successful beginning-to-end event planning for campus departments, including logistic planning, proper set-up requirements, help with promotional tools, and overall organization• Coordinated the marketing and implementation of details for the Bowdoin Art Camp, Bowdoin Day Camp, and the Bowdoin Skating School and processed registrations and accounting for said programs• Coordinated the summer student-housing program for the College’s summer residents, processed student leases, and oversaw all summer housing as role of landlord• Provided administrative and event support, including answering high-volume phone calls, responding to emails, tracking/ordering office supplies, and other administrative duties as assigned.• Provided staffing support for large campus events including Family Weekend, Baccalaureate, and Commencement, as well as large guest speaker events

• Coordinated with physicians, clinic departments, and care coordinators to facilitate satisfactory patient experience and care• Updated the patient information systems and reviewed them for accuracy while adhering to strict hospital protocol to ensure patient safety by verifying current patient demographic, insurance, and financial data; and updated all pertinent information into the registration and billing systems in a timely manner• Assumed responsibility for the patient's account from pre-admission, through registration, to discharge• Ensured appropriate financial documents such as payment agreements, medical releases were processed and that all Medicare forms were signed, documented, and scanned into the system• Coordinated patient placements, bed assignments, escorts, and transfer activities• Prepared Emergency Department admission-related paperwork accurately to ensure a timely admission process• Managed all admissions for the entire hospital after-hours• Explained personal/financial matters to care coordinators, social workers, nursing staff, and other appropriate sources• Trained new hires on how to use management tools and other admitting processes• Adhered to state and federal guidelines as it pertains to HIPAA and all federal mandate