Managed teams and onsite support for commercial and residential projects in the greater Houston area- Managed the completion of luxury condo contract valued at $450k- Coordinated with superintendents to complete projects within a set timeline- Provided direct customer follow-up to resolve questions or problems

Developed and managed the strategic communication plan for the Department of Enrollment Management- Created new communication plans and rolled out for department CRM system improving overall engagement rates with prospective students- Led regular stakeholder meetings to improve inter-department communication and collaboration- Managed the development of marketing collateral including printed literature, website updates, mail pieces, email graphics, etc.- Managed vendor relationships to create new campaigns for college marketing to drive admissions and revenue targets

Created strategy and executed recruiting efforts for the Department of Enrollment Management- Improved student call team recruitment efforts which led to higher event attendance rates- Created department communication planning team improving overall message and voice of brand- Managed team of freelance student designers, photographers, and videographers for various projects

Recruited prospective students through direct interactions, recruitment trips, and social media efforts- Guided the admissions team in recruiting university’s largest freshman class two years in a row- Managed social media campaigns which led to over 75% growth in followers and fan engagement- Appointed by University President to improve university’s internal and external communications

Assisted administration with social media advertising and other office duties.

Managed social media and advertising efforts for five graduate programs at the university- Increased social media activity by nearly 85%- Increased Biola’s social media effectiveness through web analytics and optimization increasing student applications by 24%

Conference AmbassadorHosted summer conference guests at the university.- Set up rooms and meeting spaces- coordinated with the departments of campus safety, facility services and catering

Worked as part of the Campus Safety staff for the university. Provided protection for the campus as a gate attendant while providing excellent customer to service to students, visitors, and staff of the university. Learned basic radio communication technique for this position. I also gained basic Microsoft Excel skills and grave shift experience. As an employee of the university I received sexual harassment prevention training.

As part of the sales team I gained both retail and cash register experience. Working within a team setting, I helped to provide great customer care and service.