Jordon Goodwin Email & Phone Number

Phoenix, Arizona, United States

-Field and respond to member inquiries via phone and email through ticketing system(Zendesk).-Stay up to date with HIPAA compliance.-Alert security teams of suspicious activity on customer accounts. -Work side by side with leadership to improve and simplify processes while still maintaining compliance.-Help with member onboarding, product education, and general troubleshooting-Assist in training new coordinators-Educate members on product and pricing, and answering onboarding questions-Help troubleshoot issues with account management, shipments, and billing teams-Find creative, fun, and professional ways to deliver the best possible support for our patients-alerting the development and fulfillment teams of any technical issues that could potentially impact the patient experience.-Complete all work on macOS

Phoenix, Arizona, United States

-Assist customers with maintenance of deposit and credit card accounts-Maintained/exceeded all metrics required for job duties-Assisted members with Deposit and credit card applications-Maintained up to date knowledge with required Federal Banking regulations including PCI DSS-Experience using Windows OS for daily duties.

Tempe, Arizona, United States

-Assist customers with maintenance of deposit and loan accounts via in house ticketing system-Maintained/exceeded all metrics required for job duties-Assist customers and agents with completing auto loan applications-Assisted mortgage loan processors with document review-Assisted mortgage department with all requests needed from processing/closing department

Phoenix, Arizona, United States

-Ensure food safety compliance is consistently being maintained-Ensure all departments are efficiently running at a high level-maintained and managed all refrigerated product-Complete administrative and budgetary duties-Select, supervise, train, and evaluate subordinates-Cost control and inventory of merchandise-Opening and closing of store operations including use of physical alarm-Prepare reports for personnel evaluations

Glendale, Arizona, United States

-Manage cashiers to ensure a positive customer experience-Receive requests from customers and ascertain the availability of product and materials-Maintain and account for all cash flow-Review, monitor and control front end inventory stock-Maintain front end stockroom inventory to company standard