Jordon R. Email & Phone Number

Meadowhall

The North Of England

• Responsible for managing a team of 8 consisting of 6 sales associates and 3 assistant managers/supervisors• Staff training and development • Increasing company sales through strategic planning and merchandising• Driving customer acquisition and retention by delivering to customer’s needs• Managing the profit and loss for the store• Supporting on buying trips to London/Manchester• Effective stock management• Opening and running a new store within the company • Responsible for processing all internet orders over two platforms (company own and Farfetch)

Leeds, England, United Kingdom

• Managing a team of 17 consisting of 12 sales associates and 5 assistant managers/supervisors• Requiting, training, supervising and appraising staff • Closely monitoring staff KPI’s and store performance on a regular basis • Leading by example in all aspects of the role consistently achieving top sales• Weekly and quarterly stock audits• Awareness of ever changing market trends reflected in enticing window displays and internal store VM • Being commercially aware and constantly monitoring local competitors• Assisted on the men’s AW Dolce & Gabbana buy• Acquired a solid and loyal customer following consisting of some of the companies elite cliental • Desire to exceed exceptional customer service at all times