Jordon Frank Email & Phone Number

Buffalo, NY, US

Buffalo, New York, US

I managed implementation of State Opioid Response (SOR) II grant including data collection, input, monitoring, and evaluation. I analyzed this SOR II participant data to tailor syringe exchange services to community needs and increased utilization of Mobile Unit services in Niagara and Chautauqua counties by 66% and 60%. I coordinated mobile syringe.

Buffalo, New York, US

• Oversaw and managed an average caseload of 15-20 patients with poor ARV and medical appointment adherence to ensure patient compliance for at least one year of service or longer
• Achieved an undetectable status for 7 patients by using the teach-back method other adult learning techniques to increase HIV-related knowledge and improve overall health literacy
• Built and maintained relationships with each patient to deliver phased in services to ensure that patients will get full assistance with their medication compliance regimen for at least one year
• Delivered patient-specific care plans every 3 months based on ongoing coordination with 5 internal and 10-15 external service providers for different chronic health needs
• Secured housing and other social services for 10 patients, navigating services offered at a variety of local community and government organizations to ensure basic needs were met as problems arise

Buffalo, New York, US

• Planned and executed program activities to enroll and retain patients in mental health services and achieve project targets as outlined in the grant work plan resulting in a 54% increase in patients served in 2 months
• Provided peer one-on-one education sessions designed to help the 24 patients in Connect Plus to address barriers to mental health counseling and facilitate adherence to behavioral health goals
• Collaborated with the Behavioral Health Educator to foster relationships with and manage continued enrollment for 12 new patients who are resistant to mental health counseling for Connect Plus, a voluntary program
• Coordinated with the patient's care team regularly to ensure the patient's needs are being met and provide linkage and referrals to appropriate wrap-around services when needed
• Guided patients through the behavioral healthcare system in WNY and helped patients advocate for themselves by providing transportation to and attending behavioral health appointments
• Identified existing gaps in behavioral health education materials and planned overhaul of content to be more relevant and visually appealing for the patient population

Mt. Vernon, WA, US

• Produced Salesforce dashboards for 4 separate countries, analyzed and cleaned reported data, illustrating results to increase the effectiveness of outreach training
• Designed a new platform within Salesforce to evaluate the impact of individual DFG trainers by collaborating with in-country staff to better understand increases in sexual and reproductive health knowledge

Washington, DC, US

• Analyzed qualitative and quantitative data in WASH, malaria, reproductive health, hypertension, and HIV then collaborated across PSI/V's teams to share learnings and make data-driven improvements
• Led data review and contributed to the performance management engagement simultaneously, across PSI/V’s 5 project areas with the Ministry of Health partners at the national and provincial level
• Designed, wrote, and edited 2 briefs and 1 quantitative study utilizing visually appealing data graphics to display PSI Vietnam’s accomplishments in WASH, HIV and social marketing
• Researched and developed health promotion activities to increase the capacity and health literacy of providers and community members in 11 provinces in Vietnam
• Contributed to training 378 private pharmacy operators by developing an interactive training curriculum, utilizing adult learning theory and PSI's global best practices in behavior change communication
• Assisted with the training of 71 reproductive health providers in Vietnam through liaising with the Country Director and Marketing team to adopt an SRH training package from the project funder, Merck for Mothers

• Devised, implemented, and managed menstrual hygiene management (MHM) education programming to increase the capacity of primary schools’ teachers to effectively improve the SRH and MHM knowledge
• Organized a 2-day workshop on the curriculum with 25 teachers and 2 Ministry of Education partners, coordinated logistics, and led the workshop in collaboration with the MoE to support engagement with teachers
• Planned and conducted meetings with 3 other WASH partners in the field, communicating with external partners, soliciting feedback, and building interest in establishing a coalition of MHM actorsCreated a monitoring and.
• Analyzed existing data and intervention outcomes, synthesized this information into a concise report to contribute overall project knowledge management
• Designed a curriculum workbook for students and training curriculum for the 25 teachers with corresponding teaching resources, utilizing interactive health promotion activities to ensure knowledge retention

• Communicated with local public and private actors on raising awareness of the program mission through career fairs and networking events
• Identified strategic funding partnerships, assembling the information into an excel database to aide in creating effective networking opportunities for upcoming conferences
• Updated and organized logistical materials for a successful Board of Directors meeting
• Briefed the Executive Director weekly on relevant funding information and trends identified including the connections with funders with similar missions

Cambridge, Massachusetts, US

• Instructed 150 learners in a rural marginalized Namibian community to achieve English competencies pre-determined by the Ministry of Education, Arts and Culture
• Planned and executed monthly meetings for girls in grades 6-10 to provide female learners with enriching and empowering activities to help build confidence and self-esteem
• Designed and introduced quality assurance tools to evaluate learners’ progress towards English objectives on a regular basis, extracted data-related insights to improve lesson delivery
• Built a partnership with 1 other teacher and collaboratively designed a cohesive classroom management strategy to aid in the discipline of learners and improve educational outcomes

I exported and organized standard reports containing environmental, health, and safety regulations for a variety of countries from our internet portal. I converted, manipulated, and updated data for the regulatory analysts.

I applied and received grant funding from Google for $1,000, allotted for creation and strategic use of the google advertisements program and the associated analytics program.I then developed and implemented the subsequent Google Ad campaign using keywords increasing website traffic.

I discussed weekly the inner workings of the United Nations with Dr. Chadwick Alger, of the Mershon Center for International Security Studies. In order to prepare for these discussions, I researched the effectiveness of the United Nations Association’s partner organizations to implement coordinated advocacy programs.

US

I worked with Representative Nancy Garland and her Legislative Aide to maintain excellent contact with constituents and organize large databases of confidential information. I worked to develop working knowledge of the issues pertinent to the representative's constituency. I used this information to create and edit speeches used by the representative in.

Master Of International Development, Development Economics And International Development

Bachelor Of Arts (Ba), International/Global Studies