Senior Analyst
CurrentDeveloped into a team leader by remotely managing T1 tax returns and monthly bookkeeping while training and providing support to new staff members.Effectively onboarded 15+ clients including migration from other accounting software, implemented new administrative processes, clean up of financial records, and provided ongoing training and support. Built, documented, and supported new administrative processes for payroll, accounts payable, bookkeeping, and project management by discussing pain points with managers, creating detailed presentations for management and staff with workflow charts and live demos, and document step by step instructions for training and support.