Jord Thomas, Mba, Csm®, Cspo®, Csd®, Lssbb Email & Phone Number

Jord Thomas, Mba, Csm®, Cspo®, Csd®, Lssbb is a Manager, IT Production Operations at ARS National Services. They possess expertise in customer support, troubleshooting, c# software development, secure file transfer protocol, information technology and 3 more skills. Colleagues describe them as "Jord excelled in my MBA Investment Management class and stood out in a strong class of 25 dedicated students. One trait I especially appreciate about Jord is his careful attention to detail with his ability to figure things out. Jord distinguished himself by a sincere passion for improvement. Another highlight of his performance included a steady A on all class categories (Learning Unit Assignments, Presentations, and Exams). He produced a thought-provoking video on “ETFs Are a Bad Way to Bet on Bitcoin.” Furthermore, he earned the Bloomberg Market Certification. Jord accomplished all this in a very short time. Jord also thought deeply about the class material and asked me several insightful questions about finance principles that improved my teaching. He has been very personable, and his communications skills are superb. I vastly enjoyed my experience with Jord, and I am glad that I was able to add value to his day job working as IT Production Operations Supervisor in one of the top 30 asset recovery firms. While Jord already has a successful career, he will be a true asset to any company or organization, and I enthusiastically recommend him. The world of Finance is open to him." and "Jord has taken several classes in business analytics from me. He is definitely one of the best students I have ever taught. I am greatly impressed by his professionalism and dedication shown during his study in my classes. He always goes beyond the course requirement and think more deeply into the roles of data analytics in supporting better business decision making. I often have deep discussions with him on how big data and analytical models are changing nowadays business operations both practically and philosophically. I must say that although I am the course instructor, his understanding in this aspect together with his rich business experience shared with me really teaches me a lot and inspires me to continuously improve my course content and delivery. I can say with full confidence that Jord is an exceptional business professional with very strong analytical mindset who knows well how to lead a group or a company to achieve success in today's data-driven business world."

Listed skills include Customer Support, Troubleshooting, C# Software Development, Secure File Transfer Protocol, and 4 others.

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  Manager, It Production Operations

  Ars National Services

  Sep 2024 - Present

  Manages IT group responsible for data exchange with clients and vendors, including tasks for processing, monitoring, and review. Other key duties also include overseeing: * Axway SecureTransport 5.5 MFT platform workflow engineering and administration.* Data analytics related to data integrity, issue resolution and remediation.* Design and implementation of software solutions for support utilities in .NET and Python.* Projects for onboarding new services.* IT/business unit account management related to web portals related to new services.* Vendor management related to these activities.Competencies for these core responsibilities are enhanced by my InfoSys background, MBA in Finance, master-level business analytics coursework, and software programming experience. My philosophy is that business solutions should be robust yet be open to continuous improvement as exemplified by my Scrum and Lean Six Sigma Black Belt certifications.