Jordyn Weaver Email & Phone Number

Burlington, Washington, United States

While working as an advanced repair agent, I handled all software and hardware related problems on most electronics with a specialization in computers and laptops. This included troubleshooting any issues relating to the OS, restoring corrupted data, building custom PCs, locating and replacing failed hardware, and optimizing the computer. During this time, I was also an Apple technician, which consists of diagnosing and repairing all Apple products with both software and hardware related issues. I continuously managed follow-up communications with clients after and during their services to ensure satisfaction and to make any accommodations needed for the client.

Burlington, Washington, United States

As a consultation agent, my main priority was troubleshooting and resolving client issues by working on the counter with the client. This also included demonstrating products and software to the client, providing technical support and fast solutions, taking detailed notes, and creating a positive environment for both the client and fellow Geeksquad agents. I also trained new Geeksquad Consultation Agents that were hired on.

Lubbock, Texas, United States

Designated team member trainer; met with clients one-on-one where they would describe their needs to me and I would find an appropriate product that would best suit them. Having the knowledge of brands, computers, and components allowed me to provide the client with an enjoyable experience knowing they were getting a product that would work best for them. In down time, I would be organizing the sales floor and restocking inventory.

Lubbock, Texas, United States

Provided excellent customer service through receiving products, greeting clients, working with clients to find appropriate solutions, organizing the sales floor and restocking inventory.

Bellingham, Washington, United States

Designated team member trainer; handled any client issues, managed returns and online orders, received shipping, answered all phone calls, and labeled products.