At Your Employment Solutions, our mission statement is to "deliver the right people, on time, the first time." As an On-Site Account Manager, my role is to help uphold that mission statement at all times through: 1. Fostering excellent business relationships with clients through effective communication2. Helping manage a staff of 50+ employees3. Providing excellent customer service4. Answering human-resource related questions 5. Recruiting potential candidates, conducting interviews and make hiring recommendations 6. Developing new hiring processes to ensure customized staffingDuring my time at Your Employment Solutions, I have raised our employee retention and helped to further develop our professional relationship with several of our important clients.

Affinity Auto LLC strives to provide a different experience for used-car buyers. Different from most sales representatives, at Affinity Auto you have the opportunity to help customers with their entire automobile purchase. While at Affinity Auto, I helped over 300 individuals with their automobile purchase and generated over $100,000 revenue for the company. Furthermore, I maintained superior communication skills as I acted as a liaison between the customer and financial officers to analyze loan stipulations, obtain necessary documentation, and close over 150 car loans. Lastly, I researched current financial opportunities, educated customers, and advised best financial decisions for customers.

As an office assistant, my primary job responsibility was to ensure every customer received superior customer service. In order to accomplish this task I: 1. Answered and directed all incoming phone calls 2. Greeted every customer with a positive attitude3. Developed a tracking system in order to effectively track leads among sales representatives4. Helped customers understand loan paperwork, payment obligations, and titling process6. Worked with financial institutions to ensure completeness, accuracy, and timely funding of loans7. Backed up sales representatives in sales process as needed