I am a recent graduate of Benedictine University, through my dedication and time management skills I was put on the Dean’s list for the fall of 2020. Through my education, I have developed many skills and my passion for entrepreneurship which was ignited by joining the entrepreneurship club of Fall 2018. I understand how important operations management skills can be to underperforming businesses. With my background and expertise, I consider myself a grounded operations manager with an entrepreneurial spirit. Through the entrepreneurship club, I found the confidence to start my own business and successfully gave a speech about my business in front of 100+ individuals. I used that opportunity to fully understand what it means to run a business. A world-class education from Benedictine University has equipped me with the knowledge about managing a business. With an extensive background in operation management, I am an expert in finding efficiencies within an organization and leading a team. Working with LA Fitness I gained extensive experience in managing operations of an organization. Some of my projects for LA Fitness include optimizing internal policies to maintain efficiency, cross-training my team, and monthly audits. I am seeking a diverse and challenging position that offers opportunities and growth. I am looking for opportunities within a small business where my management skill set will be of use.
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Business Operations ManagerTrusty Warns Incorporated May 2022 - PresentAssess current operational performance and processes, recommend, and implement improvements to enable scalability, efficiency, and achieve customer experience objectives.Develop approaches to ensure that changes cascade through systems and operations smoothly, are monitored for appropriate outcomes, and are modified as needed.Analyze, develop, and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Requisitions and keeps inventory of product, equipment and materials.Working in a cross-functional environment to execute on strategic goals and growth initiatives that help business run smoothly. -
Account ExecutiveYelp Oct 2021 - Apr 2022San Francisco, Ca, UsManage a territory of key accounts while prospecting for new accounts that are a strong fit for Yelp’s advertising solutions.Drive the full sales cycle from prospecting to close.Be crucial in the development of mapping client organizations and build relationships with multiple contacts focusing on decision-makers.Become an expert in understanding our clients' business objectives and challenges and align with Yelp’s proven advertising solutions to accomplish their goals. Work collaboratively with clients to develop a cohesive Local strategy utilizing Yelp’s Branding & Conversion products, Local Search campaigns and customer engagement tools.Identify budgets within the client’s organization tied to driving in-store sales and digital conversions to fund new Yelp campaigns. -
Operations ManagerLa Fitness Aug 2020 - Jul 2021Irvine, California, UsSet, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. Devised, deployed, and monitored processes to boost long-term business success and increase profit levels. Onboarded new employees, including training, mentoring, and new hire documentation. Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules, and regulating inventory usage. Led and developed a management team of 15. Delivered feedback to decision-makers regarding employee performance and training needs. Cross-trained existing employees to maximize team agility and performance. Conducted monthly inventories of raw materials and components on the work floor.Assisted established management staff with operational oversight, business development, and process improvement strategies. Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste. Reviewed financial accounts for accuracy and resolved discrepancies. Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards. -
Bay HostTopgolf Jan 2018 - Dec 2019Dallas, Texas, UsShared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest. Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.Inspected dishes and utensils for cleanliness, sending them back to be washed again when necessary. Folded napkins and prepared silverware set to provide adequate supply for the host station. Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences. Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons. -
Residential Property ManagerUrban Aire Realty Jan 2015 - Nov 2017Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. Verified income, assets, and expenses and completed file tracking sheet for each applicant.Monitored construction and maintenance projects' progress and notified appropriate individuals of project updates, delays, and schedule changes. Developed, reviewed, and submitted property operating and capital budgets. Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. Sourced new vendors in an effort to ensure reliability while reducing costs through strategic contract negotiations. Introduced new accounting, financial and operational systems to maximize efficiency and recordkeeping accuracy.
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Leasing Agent AssistantUrban Aire Realty May 2015 - May 2016
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Client Service ProfessionalH&R Block Jan 2012 - Apr 2015Kansas City, Mo, UsMaintained files and records by implementing effective filing systems that boosted efficiency and organization. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention. Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures. Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Researched issues to obtain appropriate answers to customer inquiries.
Jordyn Derrickson Education Details
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Benedictine UniversityAnd Related Support Services -
College Of DupageGeneral
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Wheaton Warrenville South High SchoolHigh School Diploma
Frequently Asked Questions about Jordyn Derrickson
What company does Jordyn Derrickson work for?
Jordyn Derrickson works for Trusty Warns Incorporated
What is Jordyn Derrickson's role at the current company?
Jordyn Derrickson's current role is Operations Management.
What schools did Jordyn Derrickson attend?
Jordyn Derrickson attended Benedictine University, College Of Dupage, Wheaton Warrenville South High School.
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