Jordyn Rivet Email & Phone Number

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

· Provided workforce research, analysis, and reporting to support the HR department· Leveraged Workday data to provide insights and analysis on human resource data· Supported the People Analytics team with various projects

· Provided operational support for the North American team to support ongoing customer management· Assisted with the transition to a new Customer Relationship Management system (HubSpot), ensuring that all data is up to date and relevant· Special projects as required, including completing DataWalk’s technical certification course, and providing feedback for improvement

North Saanich, British Columbia, Canada

• Conducted intake assessment interviews for prospective clients, which involved gathering past and present medical and psychiatric information• Prepared client files and provided formal assessments and briefings to clinical management team on prospective clients• Gathered additional medical records and worked with government agencies to confirm funding details as required• Handled confidential and sensitive information while maintaining strict confidentiality

Saanichton, Bc

• Processed new referrals and created client profiles• Managed and directed client calls and inquiries, which included de-escalating calls when necessary• Provided support to various departments within Community Health Services• Monitored visit verification system and identified visit anomalies

Victoria, Bc

• Monitored visit verification system for community health workers• Completed documentation as per the organization’s processes and generated reports as required

Brentwood, Bc

• Managed all aspects of guests’ experience, including going above and beyond to resolve guest questions and concerns in a positive way• Worked effectively as a part of a dedicated team and provided support to all other departments of the resort as required

North Saanich, Bc

Associate Certificate, Human Resources Management

Bachelor Of Arts - Ba, Sociology

Graduate Certificate, Tactical Criminal Analysis

Academic Exchange, Sociology