Joreon Coleman Email & Phone Number

Completing a rigorous, 14-month, full-time graduate degree program comprising four semesters of academic course work and a nine-month Mentorship assignment

Princeton, Nj

Engaged with organizations who sought funding and expertise from the Foundation. Coordinated and facilitated conversations with grantees regarding hurricane relief efforts.Conducted research and analysis on streamlining enrollment for federal safety net programs. Developed a database of disaster relief organizations and their key attributes to inform the Foundation’s funding strategy for recovery efforts. Reviewed and scored grant proposals. Created a dynamic presentation of research findings to the whole Foundation at the culmination of the fellowship. Acquired skills in designing team retreat, project management, applied critical thinking, and facilitation through formal staff development workshops. Gained competency in operational management, budget analysis, and due diligence.

Bedford,Ohio

Collaborated and communicated with health center partners throughout greater OhioConducted recruitment, hiring, coaching and training of personnelTrained and provided new employee orientationMentored (informal management) Call Center Representatives to ensure compliance and effectivenessAssisted Manager with preparing for meetings, meeting materials, and minutes/notesHandled and investigated customer grievancesScheduled patient appointmentsFollowed policies and procedures that ensured patient privacy

Bedford, Ohio

Referred unresolved customer grievances to designated departments for further investigationScheduled patient appointmentsNavigated patients to the correct locations or appropriate medical personnelUpdated and verified patient demographicsObtained and input patient insurance information into databaseTrained staff members to become productive call center representatives

Solon,Ohio

Answered, recorded, logged, and processed all calls, requests, questions, or concernsScheduled appointments in the Neurological InstituteUpdated and verified patient insurance informationNavigated patients to the correct departments

Atlanta, Georgia

Answered phone calls and directed calls to appropriate parties or take messagesRecorded meeting minutesPerformed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping workOperated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applicationsMaintained scheduling and event calendarsCoordinated conferences and meetingsHelped develop a new department within primary care

Atlanta, Georgia

Compiled, sorted and verified the accuracy of data before it is enteredStored completed documents in appropriate locationsMaintained logs of activities and completed workAbstracted medical data from patient charts

Warrensville, Ohio

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.Clean or sterilize dishes, kitchen utensils, equipment, or facilities.Examine trays to ensure that they contain required items.Load trays with accessories such as eating utensils, napkins, or condiments.Carry food, silverware, or linen on trays or use carts to carry trays.Determine where patients would like to eat their meals and help them get situated.Trained other employees for hostess position.

Master'S Degree, Public Administration

Activities and Societies: Pi Alpha Alpha Honor Society

Bachelor Of Arts - Ba, Political Science

Activities and Societies: Cum Laude

Education record