Jorge Serrano Email & Phone Number

Boston, MA, US

Areas of primary focus include:- PostgreSQL, C#.NET, SAP Crystal Reports development- SQL Server management, SQL optimization, and SQL Development. - Enterprise workstation management. Responsible for over 120 Windows 11 workstations.- Enterprise Software developer. Design, develop and support C# with MS SQL DB and PostgreSQL software. - All IT peripheral.

• Coursework: Windows Server 2016 (3): Installation and Configuration, Administration, Advanced Configuration; MS SQL Server 2012 (3): Database Development, Database Administration, Business Intelligence Development.
• Installed and configured Active Directory Domain Services, Nested Hyper-V, Failover Cluster, Load Balancing, Storage Services, SQL Server 2012, SQL SSIS, VMWare EXSi, vCenter.
• Designed and implemented Databases, Tables, Views, Indexes, Stored Procedures & User Defined Functions, SQL Security, Star Schemas, SSIS Packages, Control and Data Flows.
• Deployed Clustering and SQL Always-On in a Hyper-V environment with Internal Adapters and External Gateways. Implemented Replication, Backup and Restore with SQL Server Agent Jobs.

Armonk, New York, NY, US

• Hyperledger for Blockchain on Power. Blockchain represents a $1.9B server opportunity by 2019.
• DBaaS Platform on Open Source technologies. Opportunity considered the fastest growing Linux workload.
• Offering Cycle for Virtualization in Power platforms in support of revenue opportunities of over $3B in install base.

Armonk, New York, NY, US

• Gathered stakeholder’s priorities and drove them via the worldwide IBM innovation Centers to increase revenue opportunities for IBM. Successfully deployed IBM Power Systems and PureSystems to over 30 centers.
• Recruited and managed a highly skilled group of Technology Consultants responsible for enabling Independent Software Vendors in IBM technologies - Drove an average of $150M a year.

Armonk, New York, NY, US

• Enabled strategic Business Partners in IBM middleware in IBM i (OS/400), AIX and Linux for Power.
• Worldwide Technical Enablement Lead for IBM i Initiative for Innovation. Responsible for skills and technology enablement resulting on 800+ enablement’s in support of US$70M opportunities.

Armonk, New York, NY, US

• Led the design and implementation of a B2B site for STAPLES providing real time inventory and order processing resulting in additional revenue for STAPLES and future opportunities for IBM at STAPLES.
• Led the design, development and deployment of an online application that enabled Dunkin' Donuts to automate their franchisees ordering system resulting on improved business process and costs savings.

Virginia Beach, VA, US

• Responsible for the daily operations of Business Critical 24x7 HIS systems
• Redesigned the Order Communications, Dietary system, and Admissions systems
• Planned, installed and implemented of a HR Payroll solution provided by third party vendor
• System Analysts group leader responsible for process definitions and implementation, skill transfers, system availability planning in a mix environment that included IBM, DEC, and Microsoft technologies.

Armonk, New York, NY, US

- Led a team responsible for the automation of a District Court of the State of Massachusetts. Migrated Honeywell based Boiler and Elevator License and Inspection system to an IBM AS/400 for The New Hampshire Department of Labor.

Armonk, New York, NY, US

- Systems engineer responsible for supporting and demonstrating IBM technologies for the Boston area customers. Products included IBM AS/400, IBM S/38 and IBM S/36. Designated AS/400 Regional Specialist responsible for engaging customer in need of AS/400 implementation skills

Armonk, New York, NY, US

- Systems engineer responsible for providing customer support to major local banks who implemented the IBM ATM and banking terminals 4700 series systems with backend CICS Host applications. Provided technical support to IBM S/36 clients

Bachelor Of Arts (B.A.), Math And Compute Science

Analista De Sistemas Informaticos