• Liaise with Corporate and Field Managers to determine training needs• Conduct seminars, workshops and training sessions• Assist with change management• Prepare educational materials• Train and mentor new agents

• Principal liaison between C-Suite, vendor pool, corporate IT, third party developers and other stakeholders to identify and develop meaningful solutions for the company's emerging software technology needs. Including forming the company's source evaluation committee for enterprise sales technology.• Formulated software lifecycle plan for company sales technology assets, including asset integration, training and phased deployments• Responsible for vendor contract negotiations (before… Show more • Principal liaison between C-Suite, vendor pool, corporate IT, third party developers and other stakeholders to identify and develop meaningful solutions for the company's emerging software technology needs. Including forming the company's source evaluation committee for enterprise sales technology.• Formulated software lifecycle plan for company sales technology assets, including asset integration, training and phased deployments• Responsible for vendor contract negotiations (before legal review)• Speaker at BPMonline's 2019 Accelerate International conferenceSecurity National Life Insurance Company, a subsidiary of Security National Financial Corporation that provides synergy products and services to funeral homes and funeral service companies across America. Show less

• As a sales specialist, overlaid five sales teams in Louisiana and Mississippi, developing sales representatives’ performance and achieving ~25% improvement in key sales metrics• Performed consultative fact finding and analysis of prospective clients’ needs and formulated business solutions meeting or exceeding client requirements• Conducted account planning sessions with stakeholders to foster a collaborative, customer focused approach to gaining and keeping accounts• Supported… Show more • As a sales specialist, overlaid five sales teams in Louisiana and Mississippi, developing sales representatives’ performance and achieving ~25% improvement in key sales metrics• Performed consultative fact finding and analysis of prospective clients’ needs and formulated business solutions meeting or exceeding client requirements• Conducted account planning sessions with stakeholders to foster a collaborative, customer focused approach to gaining and keeping accounts• Supported multiple Fortune 1000 companies, creating customer focused solutions and driving outsourcing contracts and agreements Show less

• Cofound FundTag, a software marketing start-up that created its own mobile application to incrementally bring customer traffic to brick/mortar merchants while raising funds for schools and nonprofits• Created a business process which reduced mobile user acquisition cost to >20% of revenue while achieving a 56% user retention rate, far ahead of the 10% industry average• FundTag’s mobile application was intuitive and dynamic and utilized IOT, allowing merchants uninhibited… Show more • Cofound FundTag, a software marketing start-up that created its own mobile application to incrementally bring customer traffic to brick/mortar merchants while raising funds for schools and nonprofits• Created a business process which reduced mobile user acquisition cost to >20% of revenue while achieving a 56% user retention rate, far ahead of the 10% industry average• FundTag’s mobile application was intuitive and dynamic and utilized IOT, allowing merchants uninhibited information access while being scalable to end users’ needs• Seed funding was secured to start FundTag, but did not meet its last funding target and closed operations in the Autumn of 2014 Show less

• Hunter/Farmer sales role• Managed accounts by developing and maintaining rapport, creating solutions that addressed customer business needs • Used consultative selling to understand customer's needs and present unique solutions that resulted in more wins, better satisfaction rate and continually increase sales by 15% YoYoY. Wide Format Specialist – Louisiana and Mississippi (2004-2006)Supported the North American Agent Organization and USSG (Direct)… Show more • Hunter/Farmer sales role• Managed accounts by developing and maintaining rapport, creating solutions that addressed customer business needs • Used consultative selling to understand customer's needs and present unique solutions that resulted in more wins, better satisfaction rate and continually increase sales by 15% YoYoY. Wide Format Specialist – Louisiana and Mississippi (2004-2006)Supported the North American Agent Organization and USSG (Direct) Divisions of Xerox Show less