Jorge Arias

Jorge Arias Email and Phone Number

Air Customer Experience Team Leader en A.P. Moller - Maersk @ A.P. Moller - Maersk
copenhagen, capital region, denmark
Jorge Arias's Location
Mexico City, Mexico, Mexico
About Jorge Arias

Jorge Arias is a Air Customer Experience Team Leader en A.P. Moller - Maersk at A.P. Moller - Maersk. He is proficient in Inglés.

Jorge Arias's Current Company Details
A.P. Moller - Maersk

A.P. Moller - Maersk

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Air Customer Experience Team Leader en A.P. Moller - Maersk
copenhagen, capital region, denmark
Website:
maersk.com
Employees:
27916
Jorge Arias Work Experience Details
  • A.P. Moller - Maersk
    Airfreight Operations Team Leader
    A.P. Moller - Maersk Feb 2021 - Present
  • Aeromexico
    International Customer Service Team Leader
    Aeromexico Nov 2019 - Feb 2021
    Ciudad De México, Distrito Federal, México
    -Creation and development of customer service department-Overseeing and assessing customer service export & import staff activities -Implementation and measurement of KPI's-Businesses development through strong relationships with all our customers-Strategizing and monitoring daily activities of customer service operation-Responsible for the interaction of relevant topics of the business strategy in cooperation with other areas-Implementation of improvements in order to assure customer satisfaction levels-Attention and resolution of complaints-Trainings of customer support
  • Geodis
    Customer Experience & Continuos Improvement Specialist
    Geodis Aug 2018 - Oct 2019
    Ciudad De México, Distrito Federal, México
    -Implementation of customer service improvements nationwide-Monitoring of customer satisfaction levels-Attention and resolution of complaints-New business development through disruptive business models-Creation of customer journey maps -Development of the national customer experience project-Trainings of customer support-Churn
  • Geodis
    Sea Freight Customer Service Representative
    Geodis Jun 2016 - Aug 2018
    Ciudad De México, Distrito Federal, México
  • Kuehne + Nagel
    Sea Freight Customer Service
    Kuehne + Nagel Nov 2011 - Jun 2016
    Ciudad De México, Distrito Federal, México

Jorge Arias Education Details

Frequently Asked Questions about Jorge Arias

What company does Jorge Arias work for?

Jorge Arias works for A.p. Moller - Maersk

What is Jorge Arias's role at the current company?

Jorge Arias's current role is Air Customer Experience Team Leader en A.P. Moller - Maersk.

What schools did Jorge Arias attend?

Jorge Arias attended Universidad Nacional Autónoma De México.

Who are Jorge Arias's colleagues?

Jorge Arias's colleagues are Christopher Maalouf, Ajesh Indira Ambu, Devid G., Akshata Rane, Pavlo Timkin, Marta Goździkowska, Sowjanya Rajasetty.

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