Jorge Bolea Email & Phone Number

Harmony

The Woodlands

2920, 1488, 242, 1097, I-45 And Louetta

Directed all aspects of Food & Beverage over five restaurant locations in the Houston area including guest services, budgeting & accounting, asset protection, inventory control, corporate and group sales and catering, marketing and vendor relations and human resources. Consistently exceeded budget goals for individual stores as well as the region. Implemented Standard Operating Procedures regarding guest satisfaction and employee opportunity for growth. Reduced shrinkage in region by 27% through staff inventory training. Created marketing strategies making us visible in the local community and bringing in more corporate and group business.

Houston, Texas Area

Responsible for all aspects of Operations including but not limited to purchasing, vendor relations, asset protection and staffing. Managed and directed all group events in banquet hall, including contracting, planning and negotiations. Was responsible for production of all special events and arrangements for VIP guests and appearances. Advised and approved of all scheduling and staffing decisions. Communicated changes and concerns between ownership and staff. Made recommendations to ownership regarding maintenance, improvements marketing.

Houston Tx

Enforced TABC standards regarding service, liquor control and licensing. Hired and trained new bartenders and waitstaff. Was responsible for scheduling and general human resources duties. Auditioned and hired live entertainment and secured all vendors required for special events. Was responsible for creating and approving marketing materials and used social media outlets for additional promotion. Placed liquor order and monitored inventory. Supervised drawer counts was responsible for cash drops and reconciling registers. Contracted and managed security officers and implemented safety procedures.

Responsible for delegating markets and leads to sales team and creating the budget goals for each team member. Was the lead on all high dollar corporate clients and the gatekeeper on all investment opportunities within the company. Monitored all sales transactions and was responsibility for weekly, monthly and end of the year reporting. Worked with each sales team member to assist them in developing a SMART plan for the following year.