Jorge Cabral Email and Phone Number

Senior business executive for private segment clients, assisting companies in their Digital Transformation process; IT Process Review and Predictive Management.Development and Sales of Cloud Services, IT Governance Consulting, CyberSecurity, compliance with the General Data Protection Law (LGPD);Management of client contracts: Tracbel, Marista Centro-Norte, Óticas Gassi, Colégio Notarial do Brasil, Helibras-Airbus, Funcef, Bancorbras.

Responsible for the Busines Unit for Print Outsourcing services and solutions for clients: Hospital Oswaldo Cruz, Decathlon, Brasanitas, Auto Sueco, Scania, Inapel, Kromberg & Schbert.

Interim management focused on financial recovery, Recovery of contract SLA indicators, Functional Restructuring, Recovery of employee commitment.Responsible for double-digit sales growth through the new outsourcing offering model, managed printing services and enterprise content management solution;Responsible for restructuring the Strategic Partnerships area with relevant cost reduction, expanding and strengthening the Sales offer.Responsible for implementation and management to… Show more Interim management focused on financial recovery, Recovery of contract SLA indicators, Functional Restructuring, Recovery of employee commitment.Responsible for double-digit sales growth through the new outsourcing offering model, managed printing services and enterprise content management solution;Responsible for restructuring the Strategic Partnerships area with relevant cost reduction, expanding and strengthening the Sales offer.Responsible for implementation and management to complete more than 8,000 open technical tickets;Responsible for reversing the loss of customer contracts and recovering good relationships. Show less

Development of strategic partnerships, sales and management of IT service contracts

Headed the Services Business Unit, including: Professional Services, Managed Print Services, and Customer Support Services areas, providing increased synergy, promptness, and more competitive costs in the Sales processes and expanding the offer for Professional Services for Direct Customers, Value Added Resellers, and System and Solution Integrators;Restructured the Professional Services area, making it a benchmark in the domestic market in the Development, Sale, and Support of:… Show more Headed the Services Business Unit, including: Professional Services, Managed Print Services, and Customer Support Services areas, providing increased synergy, promptness, and more competitive costs in the Sales processes and expanding the offer for Professional Services for Direct Customers, Value Added Resellers, and System and Solution Integrators;Restructured the Professional Services area, making it a benchmark in the domestic market in the Development, Sale, and Support of: software, customized solutions, and embedded solutions; Performed an Organizational Restructuring at Lexmark’s Services Directory with emphasis on Pre-Sales, Sales, Post-Sales Services, and PMI for the areas of Professional Services and Managed Print Services, Purchasing and Financial - Controller;Achieved a revenue growth of over 200% from 2008 to 2011 through contracts of the installed base and new contracts;Conducted renegotiations with suppliers, business partners and focused on operational efficiency which has contributed to increase gross margin by over 100%; Implemented a Shared Services Center for contracts of up to 500K USD/year and obtained a cost reduction in excess of 70%;Achieved market share leader position in Brazil in 2011 and increased share in Latin American and World markets, reaching an annual volume in excess of 3 billion managed pages printed, according to IDC data. Show less

Responsible for Sales of an IT Managed Services contract in Latin America exceeding US$ 500 million/TCV;Managed a Regional Outsourcing Contract with P&L of over US$ 150 million for countries in Latin America;Responsible for Sales and Management of additional services with revenue amounting to over 10% of the annual contract value, contributing to increase gross margins by 6% higher than planned;Negotiated a five-year IT Services Outsourcing contract with successive… Show more Responsible for Sales of an IT Managed Services contract in Latin America exceeding US$ 500 million/TCV;Managed a Regional Outsourcing Contract with P&L of over US$ 150 million for countries in Latin America;Responsible for Sales and Management of additional services with revenue amounting to over 10% of the annual contract value, contributing to increase gross margins by 6% higher than planned;Negotiated a five-year IT Services Outsourcing contract with successive renewals;Increased productivity and operational efficiency for HP, maintaining 100% of the SLA contracted and reduced direct project cost by over 25%;Implemented the HP Corporate Governance model with their Customers;Managed the executive relationship and respective Total Customer Experience (TCE);Conducted talent development and retention initiatives, resulting in 90%-plus retention of the team, which enabled the reallocation of part of those resources and their costs to other projects;Sold and renewed services contracts, and contributed to the preparation of the strategic and budget plan of HP´s key accounts;In charge of the sale of new managed and IT consulting services to installed base customers from the Managed Services Brazil Business Unit, posting growth in excess of two digits in the period. Show less

Responsible for the Internalization of Americas processes for Brazil.

Responsible for the Client Managers Brazil team, serving clients Natura, Mcdonald’s, Samarco, VisaNet, Novartis, Michelin, Souza Cruz among others.

Responsible for P&L and delivery of all HP Services contracts to Sadia, including 37 sites in Brazil and 5 abroad.Manager of a team with 180 employees.

Responsible for the standardization and implementation of Infrastructure, Telecommunications, Hardware, Software, Tools and Trainings for all end-users, sites and headquarter;Implemented and managed the SAP R/3 system within the planned timeframe and 6% below the projected budget; Conceived and e-commerce project, contemplating Internet/intranet resources and handhelds, increasing annual revenues;Integrated mobile, online tools and consolidated sales… Show more Responsible for the standardization and implementation of Infrastructure, Telecommunications, Hardware, Software, Tools and Trainings for all end-users, sites and headquarter;Implemented and managed the SAP R/3 system within the planned timeframe and 6% below the projected budget; Conceived and e-commerce project, contemplating Internet/intranet resources and handhelds, increasing annual revenues;Integrated mobile, online tools and consolidated sales information;Responsible for Industrial Automation, with redefinition of all processes, adherent to SAP R/3, getting reduction of annual costs by maintenance industry. Show less