Install, commission, and integrate of VAS equipment, services and infrastructurePerform VAS equipment and services acceptance testsTroubleshoot and resolve issues related to VAS Systems: VMS, MCA, SMSC, MMSC, WAPGW, CRBT and USSD systems escalated from first line diagnostics.Providing technical reports to identify cause of service problems, and give preventive guidance to VAS Planning, Operations and Quality of Service (QoS) to avoid reoccurrence.Application or Software testing of new equipment before integration in a live networkCustomer support, customer experience and advise on improvementsConfiguration and Integration of the proposed solution to meet the customer requirements and debugging and testingSystem maintenance management - manage maintenance routines to ensure all VAS systems are up and running at all times Carrying out monthly system performance analysis, investigation and reviews and analysing traffic flow statistics and identifying bottle necks on all nodes under VAS.

Responsible for the smooth operation of the mobile operator’s VAS systems (Voicemail, SMSC, MMSC, Mobile Internet HUB and USSD) at mobile operators’ sites.Responsible for identification, diagnosis and handling of incidents; resolving, configuring, testing and implementing final resolutions when approved, and proposing proactive approaches for the prevention of incidents.Responsible for ongoing system health monitoring and log checks of VAS systems installations.Responsible for perform installations, upgrades and configurations of VAS systems (hardware, software and network).Responsible for execute sanity tests on installations and upgrades.

Responsible for the operation and Maintenance on Level 2 of the VAS systems (SMSC and Voicemail), Intelligent Networks (Prepaid and Postpaid Billing Platforms, PCRF, RTC) and CS Core Network (MSS, MGW and HLR) at Claro Peru.Coordination for MW execution with different providers (NSN, Comverse, Acision, Tecnotree, HP, Tekelec)Participation in Commissioning, Integration and Acceptance of new networks elements.Responsible for identification, diagnosis and handling of incidents; resolving, configuring, testing and implementing final resolutions when approved, and proposing proactive approaches for the prevention of incidents.Responsible for ongoing system health monitoring and log checks of VAS systems installations.Responsible for supervision of provider’s installations, upgrades and configurations of VAS systems (hardware, software and network).Responsible for prepare daily, weekly and monthly KPI reports.

Elaboration of MOPs to create and improve the routing of Calls based on Call Control Analysis (Pre Analysis, Extended Pre Analysis, Routing and Attribute Analysis, Digit Analysis, etc.) in Nokia MSS network elements. Planning, elaboration and coordination for execution of MOPs to create new signaling routes link sets and new numerical series; interconnect new content providers and expand interconnection capacity with others Mobile operators.Participation in Mobile Number Portability Project implemented in Peru, coordination and management of services tests, Participation in Mobile Virtual Area Project implemented in Peru, development of Digit Analysis Datafills, coordination and management of services tests.