Jorge Luis Castro Avila Email & Phone Number

Aguascalientes, Mexico

- Developing and maintaining an ASP.NET Core project utilizing Razor Pages, TypeScript, and SASS to create dynamic, responsive web applications.- Working with Telerik Components.- Tools used: Jira, Bitbucket, Git, Azure DevOps.

Aguascalientes, México

● Developed REST APIs with C# .NET 6 and Node.js, connecting to the SQL Server Database to support thecompany’s digitalization plan, reducing manual activities and improving the decision-making process.● Automate manual processes and monitoring services with Python, reducing human errors and increasingproductivity.● Configured Microsoft Endpoint Configuration Manager in the production environment to deployapplications, security updates, and operating system images.●… Show more ● Developed REST APIs with C# .NET 6 and Node.js, connecting to the SQL Server Database to support thecompany’s digitalization plan, reducing manual activities and improving the decision-making process.● Automate manual processes and monitoring services with Python, reducing human errors and increasingproductivity.● Configured Microsoft Endpoint Configuration Manager in the production environment to deployapplications, security updates, and operating system images.● Restructured and managed the Active Directory tree, ensuring a clean and organized arrangement of users,computers, and GPOs.● Administrate VMWare vSphere 7.0.3 to create and manage servers with Windows Server 2019, SolarwindsOrion platform on-premise to monitor the performance of each server, use of Veeam 12 in order to backupVMs and SQL Databases.● Created SSRS and Power BI reports helping to take decisions based on internal KPIs.● Created Stored Procedures using DDL, DML commands in order to retrieve and update information in MSSQL Databases. Show less

Aguascalientes, México

● Automated recurring tasks and activities to improve processes by developing services and REST APIs withC# and .NET Core 3.1, and web applications built with React.js. Implemented a SQL Server Database totrack and manage these processes, leading to a 90% reduction in human effort, manual tasks, and processingtime for each activity, resulting in increased customer satisfaction.● Manage the Active Directory accounts inside the client’s domain, helping monitor them using… Show more ● Automated recurring tasks and activities to improve processes by developing services and REST APIs withC# and .NET Core 3.1, and web applications built with React.js. Implemented a SQL Server Database totrack and manage these processes, leading to a 90% reduction in human effort, manual tasks, and processingtime for each activity, resulting in increased customer satisfaction.● Manage the Active Directory accounts inside the client’s domain, helping monitor them using Powershellscripts running in background.● Create and deploy applications to the company using System Center Configuration Manager.● Awarded ‘Voice of Management’, due to earning the highest customer satisfaction rate. Show less

Aguascalientes, México

● Prevent and corrective maintenance to all PC management installing updates and checking antivirus.● Help the client with different issues and incidents with the computer and other applications, within the service-level agreement time.● Documented the provided services inside a “Service Matrix” in order to reduce attention time on a call, classifying incidents by priority. Using this one was helpful to training new team members and reducing on-boarding time by 50%