Experienced Domestic and International Business Development professional with retail, operations, customer service and marketing background; fully oriented to drive sales and fulfill customer needs. Knowledgeable of Hispanic marketing and culture.Abilty to build teams and coach them.last job:Serving as Retail Store manager for the most-profitable retail outlet in the nation for the past 10 years within my present employer.top sales per sq feet year to date.Goals: Researching for new challenges within the retail industry where marketing, customer service, conflict resolution, operations, fiscal planning, budgeting, negotiating, training and strategic planning and forecasting are essential part of the business.Career Highlights: Analyzed and challenged corporate sales strategies to change from rental-basis only to one of aggressive merchandising and rental, and wholesale sales, making my store stand out in the top twenty for the past 10 years. gold cup winner in 2014 as top performer for the companyFirst to achieve in 2006, over 1 million dollar revenue per year in combined sales and rentals from among all retail outlets in present employer.Achieved the President’s challenge club in 2007. Being one of the top five performers among the 168 stores and franchises nationwide.Surpassed goals and consistently exceeded expectations for the past 10 years while at present and past employer.Managed operations for 348 employees and 81 million dollars in sales per year for 24-hour Supercenter.40 years management experience from store manager to corporate.Coordinated road transport for 9 manufacturing plants through fleet of 550 trailers.Developed database for inventory and quality control purposes.Taught Business Management at undergraduate and graduate levelsCreate payroll system to compensate housekeepers based on their productivity rather than hourly, proving to be an excellent incentive program achieving an increase of productivity by 30%.Specialties: Possess strong ethical standards, self-motivated, bilingual (English and Spanish), and computer literate. Excellent follow-up skills.Adept at distribution channels, market research and product management.Passionate about new challenges and perform above standards.
Listed skills include Bilingual Spanish, Senior Management, Merchandising, Retail, and 34 others.