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Highly driven professional with extensive professional experience with large value, mission critical financial payments infrastructure and application integration design. On-Prem and Cloud based architecture and support.Enthusiastic technical leader that commits and achieves results consistently. Proven record of providing broad range of IT related consultancy and support services with large financial institutions in US and abroad. Focused in planning and prioritizing workload. Possess excellent communication and presentation skills, developed and tested over multiple international forums as presenter, in Spanish and English.Experienced on:- Cloud technologies - Certified AWS Architect- People Management- Security Audits and Incident Management - Banking and Financial Payments- Applications Integration (FinTech)- Technical Sales and Consulting projects- International Customer Services Delivery- UNIX and Networking technologiesTechnical Skills:• Amazon's AWS Architech• SWIFT related: FIN, FINCopy, FINInform, FileAct, SnF, Alliance Access, Alliance Gateway, Alliance WebPlatform, SWIFTNet Link, HSM, PKI, Compliance and Money Laundry solutions, KYC, Customer Security Program (CSP), GPI, ISO 20022, etc• UNIX Expert (Solaris Certified System Administrator, PowerHA, Linux Red Hat) • Windows, Mac OS X, CCNA, Oracle DBA Soft Skills:• Excellent communication and presentation skills developed and tested over multiple international forums as a presenter, in Spanish and English• Focused, able to plan and prioritize depending on workload • Management and Team Leader with focus on talent development
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International Monetary FundWashington, Dc, Us -
Senior Itd OfficerInternational Monetary Fund Jun 2021 - PresentWashington, Dc, Us
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Lead Integration EngineerFannie Mae Apr 2017 - Jun 2021Washington, District Of Columbia, UsAnalyze and review needs and requirements of Cash Management infrastructure with SWIFT, prepare proposals and validate them with other stakeholders in Information Security, Infrastructure, Integration and Senior Management, to make recommendations and find technical solutions for medium size traffic, high security and large payments infrastructure. Maintain and develop knowledge of security, integration architecture, design technologies and future industry trends. Provide banking, resiliency and security advice. Overcome objections of a technical nature. -
Service Delivery ManagerSwift Mar 2016 - Apr 2017La Hulpe, Wallonia, BeResponsible of the service delivery end-to-end to key accounts in the Americas, ensuring the international business operations of these strategic accounts are in compliance with the SWIFT’s highest standards of security, resilience and availability.Develop, refine and maintain leadership roles in relationship management during Pre-sales, Service Delivery, and Corporate communication (Incident Management). Provide account management, planning and provisioning of value added services and technology solutions for key client accounts in US, Canada and Mexico. -
Head Of Customer Support For Latin-AmericaSwift Oct 2008 - May 2016La Hulpe, Wallonia, BeResponsible for the SWIFT’s Customer Support service delivery in Latin-America and Caribbean region with a total responsibility of 50+ countries in the region, serviced from 4 different locations in 3 different languages (English, Spanish and Portuguese)Delivered consistent Customer Satisfaction Results (above 88%) in all years of operations, while achieving other complementary Key Performance Indicators.
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Lead Customer Support EngineerSwift Jan 2005 - Oct 2008La Hulpe, Wallonia, BeService Manager in the Top Account Management Team.Strong record of success in managing robust IT High Reliable Systems. Proven ability to bring the benefits of IT to solve business issues while delivering applications, improving infrastructures, and manage costs and risks for the largest accounts in the Americas.
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Senior Customer Support EngineerSwift Oct 1999 - Dec 2004La Hulpe, Wallonia, BeResponsible and accountable for the coordinated management of multiple customer related projects and having all of them delivered on time, on budget, with highest quality and high level of customer satisfaction.Subject Matter expert on complete SWIFT's portfolio of products and applications Alliance Access, Alliance Gateway, HSM, SNL, AWP.
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Project ManagerHiper S.A. Oct 1995 - Apr 1999Callao, Lima, PeTechnical Expert at Hiper S.A. providing technical solutions for Microsoft and Novell Network’s based infrastructures for banking and private customers, in Peru, Bolivia and EcuadorAs SWIFT Business Partner, I was the solely responsible of all SWIFT related implementations in Peru, Chile, Ecuador, Bolivia and ArgentinaMicrosoft Certified Professional and Certified Exchange Server Administrator responsible of the setup, maintenance and troubleshooting of Microsoft Windows NT networks -
Network Administrator - OficicRicardo Palma University Jul 1993 - Oct 1995Lima, Lima, PeSenior Network administrator at the Central Office of Information and Computing (OFICIC)Novel Networks and Windows NT
Jorge Espinoza Skills
Jorge Espinoza Education Details
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Universidad Ricardo PalmaEngineering
Frequently Asked Questions about Jorge Espinoza
What company does Jorge Espinoza work for?
Jorge Espinoza works for International Monetary Fund
What is Jorge Espinoza's role at the current company?
Jorge Espinoza's current role is Senior ITD Officer at International Monetary Fund.
What is Jorge Espinoza's email address?
Jorge Espinoza's email address is jo****@****mae.com
What is Jorge Espinoza's direct phone number?
Jorge Espinoza's direct phone number is +154022*****
What schools did Jorge Espinoza attend?
Jorge Espinoza attended Universidad Ricardo Palma.
What are some of Jorge Espinoza's interests?
Jorge Espinoza has interest in Science And Technology.
What skills is Jorge Espinoza known for?
Jorge Espinoza has skills like Swift Payments, Banking, Payments, Business Analysis, Unix, Payment Systems, Back Office, Financial Services, Service Management, Electronic Payments, Relationship Management, Solaris.
Who are Jorge Espinoza's colleagues?
Jorge Espinoza's colleagues are Eric Lautier, Saeedeh Shj, John Lee, Alessandro Scipioni, Tannous Kass-Hanna, Melina G., Ana Maria L..
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