Jorge E Vivas Email & Phone Number

Raleigh, Nc, Us

Parsippany, Nj, Us

Punta Cana, Punta Cana, Do

Punta Cana, Punta Cana, Do

Mérida, Quintana Roo, Mx

Mérida, Quintana Roo, Mx

Palma De Mallorca, Illes Balears, Es

Main liaison for USA and Canada Tour Operator Key Accounts, responsible for overall account management including contracting, negotiation and execution of marketing & media plan and representing Melia Hotels International at all major national and international trade shows and exhibits.• Developed and managed primary US and Canadian accounts which represented sales of more than $60,000,000 million on hotel revenue overall, yearly.• Managed contracting, sales & marketing strategies for approximately 16 hotels among Mexico, DR, Puerto Rico, Costa Rica, Panama & some others hotels in Europe, depending on the TTOO program.• Managed corporate marketing plans budgets of approximately U$10 million in 2011 which made us have a revenue growth from 15% YOY.• Negotiations of NET rates contracts & marketing’s plans base on YE productions (room nights & revenue goals) & forecast sales YOY on previous budget & market conditions. • Negotiated and developed marketing programs with partners to enhances hotels performance and brand image.• Coordinated and assisted Trade Shows, Seminars and Educational presentations nationwide which included monitoring and following up with all stakeholders.• Supervised and trained reservations department to ensure that all sales procedures were followed and all agents were properly informed of hotel attributes and new developments, innovations and promotions.• Analyzed and reported sales data and production.

Santo Domingo, Distrito Nacional, Do

Coordinated sales actions and managed TTOO relationships for the Sales & Marketing Department at Viva Wyndham for Mexican and Caribbean hotels.Analyzed and reported sales data and production Coordinated and assisted Trade Shows, Seminars and Educational presentations nationwideSupervised and trained reservations department to ensure that all sales procedures were followed and all agents were properly trainedUtilized online and offline mediums to implement direct marketing campaign initiatives.Created promotional materials including press releases, magazine advertising and brochure literatureCreated and managed special promotion programsMonitored and followed up with sales representativesNegotiated and contracted with TTOO

Bethesda, Maryland, Us

Supervised hotel front desk staff and ensured implementation of Marriott values and standards of serviceActed as MOD (Manager on Duty) Cross-trained in the sales team and groups department to develop skills to effectively assist with leads and book groups into the hotelTrained in MITS (Payroll), MARSHA (Reservations, Supervisor Access), PMS (Front Desk Managers Access), Micros (POS System), Guestware (Edit Access), XETA (Telecommunication Program) and GCS (Credit

Front Desk and Reservation; Increased monthly hotel sales from 30% to 100% for the local and international marketHandled hotel Event and Banquet businessCreated new programs to generate additional revenue for hotelManaged relationship with international key accounts every three monthsCoordinated availability of the hotel base on the reservation dailyProvided front-of-the house customer service and guest check-in Assisted hotel guest and provided concierge service and assistanceActed as MOD and balanced all shift transactionsDeveloped and managed loyalty program for the hotel

Business Administration, Marketing

Bachelor Of Arts, Business Administration And Marketing