Jorge Gallardo Email & Phone Number

Madrid, ES

Madrid, Comunidad De Madrid, España

- Promoted to this position due to the achievement of goals, trust and professionalism. Working as Hotel Business Consultant (hybrid responsibility).- Established strategies and synergies with more than 50 Global Business Partners with a Go-To-Market plan in new strategic markets. - Developed and lead the Alliances and Channels department. Creation of.

Madrid, Comunidad De Madrid, España

- Experienced Hotel Software Consultant developed to cover all the strategic, administrative, operational and technological needs of the hotel Business. - Analyzed the hotel business to help maximize revenue, reduce costs and improve hotel performances and operations through our Software. - Developed software improvements and custom changes through product.

Alua Soul Ibiza, Spain

Hotel 4*SUP - 290 Rooms- Assisted the General Manager. Led 7 operational departments while being responsible for 120 employees. - Analyzed revenue income and cost control to maximize the GOP forecasted. - Managed guest satisfaction index in all hotel areas and innovated processes & procedures to reach goals. - In charge of HACCP system. Controlled food.

Puntacana

14 Hotels- Assisted the Regional Vice President and analyze financial reports to optimize the balance between monthly expenses / income vs Budget of each Hotel property through different projects.- Develop operational projects to implement new quality standards for the 6 brands.- Review monthly operating profit results with each director to be presented.

Costa Rica

Hotel 5* - 182 Rooms- Joined the hotel re-opening, led the Front Desk team, performed MOD and overnight manager as required.- Standardized all operational and financial procedures for the department during the pre-opening and opening.- Systematized the up-selling program by corporate standards and annual forecasts. Trained the FO team to maximize revenue.

The Westin Palace Madrid, Spain

5* Hotel - 470 Rooms.- Assisted the Front Ofice Manager. Led and supervised a team of 20 employees on a daily basis with yearly average occupancy rate of 86%. - Managed the Marriott loyalty program. Exceeded the membership conversion target by 20%. - Maximize sales revenue through up selling and cross selling programs. - Responsible for GEI (Guest.

The Westin Playa Conchal. Costa Rica

5* Hotel - 406 Rooms.- Rotated in 5 di!erent operational and administrative departments within the Starwood Hotels standards. - Developed strong interpersonal skills as F&B Supervisor managing 8 restaurants. - Assisted the Front Office Manager coordinating the operations, groups, VIP’s, loyalty program, daily complaints, perform MOD and overnight manager.

City Hotel Edinburgh, Reino Unido

5* Hotel - 90 Rooms.

Madrid, Spain

Master’S Degree In Hotel Management, Hotel Management, Http://Www.Ice.Upm.Es/We/Hoteles/2013/

International Law Course

Law Degree, Erasmus

Law Degree