Jorge Gonzalez Ortega

Jorge Gonzalez Ortega Email and Phone Number

Artificial Intelligence Hub Manager @ ix Agency
Mexico City, Mexico
Jorge Gonzalez Ortega's Location
Mexico City, Mexico, Mexico
About Jorge Gonzalez Ortega

High level skill managing multidisciplinary, multicultural and intergenerational teams in order to achieve organization goals. Excellent effective communication skills. High ethic behavior to design and abide corporate and legal rules and policies. Strong knowledge of IT world wide best practices. Capable to take agile business decisions based on big data analysis. Focused on workflex success propitiating teamwork in anytime, anyplace and motivated environment. High expertise on negotiation and to keep informed to C-levels. Full cycle national and regional IT Budget managing. High knowledge of Telco Industry. Readiness to learn and share experiences and knowledge with all organization members.

Jorge Gonzalez Ortega's Current Company Details
ix Agency

Ix Agency

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Artificial Intelligence Hub Manager
Mexico City, Mexico
Website:
ix.agency
Employees:
30
Jorge Gonzalez Ortega Work Experience Details
  • Ix Agency
    Artificial Intelligence Hub Manager
    Ix Agency
    Mexico City, Mexico
    View
  • Ix Agency
    Customer Success Manager
    Ix Agency Jun 2022 - Present
    Mexico City
    IT Delivery Project to VIP accounts in MX and Latin America, UX / CX Manager, Process Definition, Partnership Programs Management, Cloud apps promotion – AWS, Periodic Service Review with Customers, Single Point of Contact for VIP accounts, Up Sales and New Deals Support, Incident and Problem Management, On boarding of new customers, Customer Journey Management.
    View
  • Oracle
    Senior Technical Account Manager
    Oracle Mar 2015 - May 2022
    Mexico City
    Service Delivery Manager to VIP accounts across Latin America Technical Account Manager of Advanced Support Services to Latin America customersSLA compliance, Service Delivery Plan creation, C-Level reports, Montly Customer Service Review, On-Premise and Cloud (IaaS, PaaS, SaaS) Project Implementation and Operation Management. Public and Private accounts Management.Financial maximization control. Up Sales and New Deals support.Word wide teams creation for critical resolution issuesHandover and trainnings for new account managers
    View
  • Cablemas
    Regional Information Technology Manager
    Cablemas Apr 2013 - Oct 2013
    Tijuana Y Alrededores, México
    OPERATIONS & TECHNICAL SUPPORT MANAGERIT Strategic Planning IT Budget Planning & Control Top Management Info & Reports National Wide IT Equipment Life Cycle Management (CMDB) Software Licensing Management Policies, Procedures & Manuals for IT Operations & Information Security ITIL compliance Help Desk Implementation & Management BackOffice Platform, Implementation & Updates (E-mail, Unified Communications, Intranet, Antivirus, Active Directory, CCTV) IT Facilities Management (Emergency Plant, Structured Cabling) IT Suppliers Management IT Human Resources Management REGIONAL IT MANAGERUnfold Operations ITIL, SOX & COBIT Compliance Region Cities Technical Support Management CMDB Management IT Suppiers Management Data Centers & Telecom Networks Management IT Human Resources Management
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  • Cablemas
    Operations And Technical Support Manager
    Cablemas Oct 2007 - Mar 2013
    Mexico City
    Gestión de Ciclo de vida de Equipo de cómputo a nivel nacional.Gestión de Licenciamiento de Software de OficinaGestión de Mesa de Ayuda de acuerdo a ITILSupervisión de Administradores de plataformas de BaclOffice a Nivel Nacional (Correo, Antivirus, Comunicaciones Unificadas, Intranet, etc).Administración de Presupuesto relacionacionado.Gestión de Proveedores.Administración de Recursos Humanos de TI
    View
  • Maxcom Telecomunicaciones
    It Governance Manager
    Maxcom Telecomunicaciones Sep 2001 - Aug 2007
    Mexico City
    IT Governance (COBIT) Implementation for SOX IT PMO Implementation Systems Development & Implementation (Intranet, Billing System, CRM) Billing System Responsible IT Suppliers Management IT Human Resources Management
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  • Iusacell
    Project Manager
    Iusacell May 1995 - Sep 2001
    Mexico City
    IT Project Manager Systems Analyst
    View

Jorge Gonzalez Ortega Education Details

Frequently Asked Questions about Jorge Gonzalez Ortega

What company does Jorge Gonzalez Ortega work for?

Jorge Gonzalez Ortega works for Ix Agency

What is Jorge Gonzalez Ortega's role at the current company?

Jorge Gonzalez Ortega's current role is Artificial Intelligence Hub Manager.

What schools did Jorge Gonzalez Ortega attend?

Jorge Gonzalez Ortega attended Universidad Digital Del Estado De Mexico, Unidad Profesional Interdisciplinaria De Ingeniería Y Ciencias Sociales Y Administrativas.

Who are Jorge Gonzalez Ortega's colleagues?

Jorge Gonzalez Ortega's colleagues are Mariana B., Rene Moreno, Jesus Zarate, Fernando Ibarra, Tania Hernandez, Osbelia Trujillo González, Julio Cesar Aguilar Millan Pmp®, Agile Coach (Acpc), Smc, Itil, Okr.

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