Jorge Jaime-Rivera Email & Phone Number

Chicago, Illinois, United States

• Investigated and resolved customer-reported issues within the entitlement management system FlexNet Operations through Salesforce cases and Jira issues
• Effectively identified root causes of technical issues by analyzing Datadog logs along with testing and debugging REST and SOAP API calls within Postman and SoapUI
• Aided a seamless transition for customers throughout the company migration to Amazon Web Services (AWS), concurrently earning the AWS Cloud Practitioner Foundational certification

• Created and curated a database of root traits by harvesting hundreds of native prairie plants and measuring their morphological and chemical traits
• Prioritized and executed data processing, visualization, and analysis in R to generate time-sensitive data interpretation and analyses
• Designed visuals and presented research findings at an international academic conference
• Worked across several non-profit and academic organizations to apply research findings to tallgrass prairie restoration practices

• Created training data using the citizen-science platform Zooniverse to identify and annotate herbarium images of Oak leaves
• Built a machine learning model that detects morphological traits of Oak leaves utilizing the python-based machine learning framework PyTorch
• Refined the neural network behind the open-source plant measuring software LeafMachine
• Attended weekly lab meeting's in Dr. Andrew Hipp's Systematics lab

Coral Gables, Florida, United States

• Supported student learning through one on one assistance with understanding topics in computational biology such as learning the programming languages Python and R, as well as the modeling software Phaser
• Offered complete instructional support for students unable to attend regular classes

Miami/Fort Lauderdale Area

Quito, Ecuador

• Studied Abroad in Quito, Ecuador for a month, then the Galapagos Islands for three months
• Evaluated the edge effect between pastures and forests through field research in the Tropical Montane Forest of Baños, Ecuador
• Conducted field experiments to analyze the effects of canopy cover on predation of vegetation in the Amazon Rainforest
• Assisted with an ongoing research project involving Darwin’s Finches in the Galápagos, mist-netting the birds, taking beak measurements, blood samples, and weighing the individuals

Greater Chicago Area

• Worked on a team for the nonprofit organization United Way of Metro Chicago as part of Kellogg’s “Breakfast for Better Days” initiative focused on community service
• Programmed a mobile application using React Native to connect residents of Chicago’s Blue Island and Robbins neighborhoods to local resources and services such as schools and hospitals
• Earned certifications that improved efficiency and work capacity, such as “AGILE SAFe 4 Practicioner”