Responsible for the operation of a cluster of countries (Mexico, Central America & Caribbean). Included full responsibility for sales results, financial results (including revenue, gross margin and ebitda), budget management, customer satisfaction, business continuity, innovation.

- Responsible for the continuous business and operations across Colombia, Ecuador, Peru, Central America & Caribbean. In these regions BTGS serve major global brands like Pepsi, Unilever, Procter & Gamble, Mondelez, Fiat, SabMiller, Walmart and also regional brands like, Cementos Argos, Nutresa, Ecopetrol, Banco Agrario, Durman/Aliaxis, Hoteles Occidental, Johnson& Johnson, BAC, GBM Corp., Banco Agricola, Banco de Occidente. A total of 250 corporate customers were served with and organization of 300 employees.- Responsible for budget preparation, financial reports, cash management, sales supervision, business analysis, pricing, marketing plans, network operation, customer relations, customer service and customer satisfaction.- Legal Representative for BTGS Corp subsidiaries in the two regions summing up 24 in total as well as president of the Board in each of these entities.

- Responsible for the continuous business and operations across Colombia, Ecuador, Peru, Central America & Caribbean. In these regions BTGS serve major global brands like Pepsi, Unilever, Procter & Gamble, Mondelez, Fiat, SabMiller, Walmart and also regional brands like, Cementos Argos, Nutresa, Ecopetrol, Banco Agrario, Durman/Aliaxis, Hoteles Occidental, Johnson& Johnson, BAC, GBM Corp., Banco Agricola, Banco de Occidente. A total of 250 corporate customers were served with and organization of 300 employees.- Responsible for budget preparation, financial reports, cash management, sales supervision, business analysis, pricing, marketing plans, network operation, customer relations, customer service and customer satisfaction.- Legal Representative for BTGS Corp subsidiaries in the two regions summing up 24 in total as well as president of the Board in each of these entities.

- Operating System Specialist for IBM mainframes (IBM S/370 and IBM S/390) Marketing and sales support for IBM S/370 and S/390 hardware and software products, Cisco products and network design.- Pre – Sales support for Government sector (Ministerio Hacienda, ICE, Ministerio de Obras Publicas y Transportes, Registro Nacional, Oficina Tecnica Mecanizada, CATIE, IICA, Comision del Canal de Panama).- Customer on site support on first installation, migration, capacity planning, system tuning and education.- Software Specialist in VM/ESA, VSE/ESA, VTAM, NCP, TCP/IP and SNA.- Mainframe virtualization on OS/2 server machines specialist.- Cisco products specialist.

- Operating System Specialist for IBM mainframes (IBM S/370 and IBM S/390) Marketing and sales support for IBM S/370 and S/390 hardware and software products, Cisco products and network design.- Pre – Sales support for Government sector (Ministerio Hacienda, ICE, Ministerio de Obras Publicas y Transportes, Registro Nacional, Oficina Tecnica Mecanizada, CATIE, IICA, Comision del Canal de Panama).- Customer on site support on first installation, migration, capacity planning, system tuning and education.- Software Specialist in VM/ESA, VSE/ESA, VTAM, NCP, TCP/IP and SNA.- Mainframe virtualization on OS/2 server machines specialist.- Cisco products specialist.

- Managed and supervised the daily operation of the Telex switching equipment.- Managed and supervised all data communications services.- Responsible for customer satisfaction.- Managed and supervise X.25 Packet Switching Network operation.- Responsible for creating and manage the office annual budget.- Engineering Dept. Manager’s – DOA (Delegation of Authority)- Managed and supervised the daily operation for all Telecommunications equipment serving RACSA’s customers. (FDM’s, TDM’s, Telex machines, Telegraph, Modems).- Managed and supervised the equipment repair shop and the equipment Laboratory.- Managed and supervised all field engineering support to customers.- Responsible for all repair parts inventory.- Managed and supervised all the cabling design and operation.- Designed, programmed and implement a help desk system.- Implement and install X.25 Packet Switching Network.- Designed a system to measure customer satisfaction.- Designed of a public bid evaluation program to buy different technology equipment.