Jorge Maximo Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brazil

A Brand Partner Specialist (BPS) - Territory is responsible for ensuring the success of business partners within their designated territories. They collaborate with other brand sales specialists and field leaders to develop strategies that promote partner growth and expand the ecosystem's reach. The BPS - Territory focuses on selling products through local partners to fulfill select unnamed account territories while maintaining strong relationships with these partners.

São Paulo, Brazil

IBM Subscription & Annuity Representatives manage the renewal of distributed (non-mainframe) software and SaaS subscriptions, with a strong focus on expanding customer base. Actively looking for growth opportunities such as Cloud Pak and other new growth opportunities (OI).Quota Achievements:1Q'23: 95% (Top 1 Scorecard S&A Brazil team)2Q'23: 110% (Groove in the Heart award winner - Americas S&A team)3Q'23: 156%4Q'23: 174% (Top 1 Scorecard S&A Brazil… Show more IBM Subscription & Annuity Representatives manage the renewal of distributed (non-mainframe) software and SaaS subscriptions, with a strong focus on expanding customer base. Actively looking for growth opportunities such as Cloud Pak and other new growth opportunities (OI).Quota Achievements:1Q'23: 95% (Top 1 Scorecard S&A Brazil team)2Q'23: 110% (Groove in the Heart award winner - Americas S&A team)3Q'23: 156%4Q'23: 174% (Top 1 Scorecard S&A Brazil team)1Q'24: 116% Show less

Responsible for customer retention, increase customers base with upsells and cross sell, supportescalation and customer satisfaction within SMB Global accounts.My biggest achievements:- Achieved my upsell sales quota with agressive results (Q1´22 - 856.45% & Q2´22 - 135.19%)- Improved the renewal process and increased the rate of renewals closed on time for 100% in Q1 andQ2.- Expanded the average ticket of upsell deals in 40% and closed the biggest upsell deal of… Show more Responsible for customer retention, increase customers base with upsells and cross sell, supportescalation and customer satisfaction within SMB Global accounts.My biggest achievements:- Achieved my upsell sales quota with agressive results (Q1´22 - 856.45% & Q2´22 - 135.19%)- Improved the renewal process and increased the rate of renewals closed on time for 100% in Q1 andQ2.- Expanded the average ticket of upsell deals in 40% and closed the biggest upsell deal of the SMBsegment in the company history in Q1´22- Collaborated with the technical team to build a better escalation process for the ticket of SMBcustomers and request for live sessions for technical questions.- Substantial reduction of the cancellation rate in the territory Show less

São Paulo, Brazil

- Support all the sales cycle (Pre-Sales, SDR, AE, PAM, AM, CSM)- Work focused within the sales team to reduce friction and increase value by guaranteeing data quality and process enforcement- Cross-functional support focused on the external customer and internal customer (sales, finance, tech support)- Operationalize contracts with specific customers needs (collaborate with the sales, finance and legal departments)- Elaboration of reports through Zoho Analytics (routine and ad… Show more - Support all the sales cycle (Pre-Sales, SDR, AE, PAM, AM, CSM)- Work focused within the sales team to reduce friction and increase value by guaranteeing data quality and process enforcement- Cross-functional support focused on the external customer and internal customer (sales, finance, tech support)- Operationalize contracts with specific customers needs (collaborate with the sales, finance and legal departments)- Elaboration of reports through Zoho Analytics (routine and ad hoc)- Support the enablement of the sales team- Suport the finance team during the billing process (standard contracts and specific contracts)- Deliver customer licenses and make a smooth post-sales transition (CSM and tech support)- Revenue generation initiatives (Upsell & Upgrade of license)- Business process optimization through the design and implementation of new process and constant improvement of current processes Show less

São Paulo Area, Brazil

Sales Operations Intern for Brazil/Latin America on the Subscription Annuity team (former S&S and SaaS CE team)- Guaranteeing data quality and process enforcement- Perform sales cadences and forecast - Process optimization- Financial analysis and revenue recognition- Elaboration of reports through Cognos (routine and ad hoc)- Analysis of the expired base and customer consumption- Support the Renewal and Expansion sales cycle- Revenue generation initiatives… Show more Sales Operations Intern for Brazil/Latin America on the Subscription Annuity team (former S&S and SaaS CE team)- Guaranteeing data quality and process enforcement- Perform sales cadences and forecast - Process optimization- Financial analysis and revenue recognition- Elaboration of reports through Cognos (routine and ad hoc)- Analysis of the expired base and customer consumption- Support the Renewal and Expansion sales cycle- Revenue generation initiatives (Base Reactivation, Modernization, Upsell, Cross Sell) Show less

São Paulo Area, Brazil

- Installing and configuring computer hardware, software, systems, networks and printers- Resolve issues for staff and students via phone, in person, or electronically- Monitor and maintain computer systems and networks- Troubleshooting technical issues- Replacing or repairing the necessary parts