Jorge Mendez Email and Phone Number

Currently entrusted with the leadership of a distinguished boutique hotel nestled on a private island in Bocas del Toro. Being a proud member of the prestigious Leading Hotels of the World (LHW) collection, our establishment exemplifies excellence in hospitality.In my role, I oversee all facets of operations of various key departments, including food and beverage, Spa, maintenance, and more, from guest services and staff development to budget management and strategic planning. With a keen eye for detail and a customer-centric approach, I continuously strive to exceed expectations, fostering a culture of excellence among our team. I am dedicated to furthering the reputation of our property continually seeking opportunities for innovation and growth. With a relentless commitment to sustainable practices, I strive to ensure that our operation not only exceeds guest expectations but also leaves a positive impact on our environment.

As a former General Manager, I had the privilege of leading the operations of a charming boutique hotel nestled in the breathtaking Playa Venao, Panama. In this dynamic role, I oversaw every facet of our hospitality establishment, from the warm hospitality offered at our restaurant and bar to the seamless administration of condominium short-term rentals.My responsibilities extended beyond the daily operation of our hotel. I took a hands-on approach to manage and optimizing various departments, including sales strategies, to enhance guest experiences and drive revenue growth. Through strategic planning and innovative solutions, we achieved exceptional results in a competitive market.This role allowed me to develop a deep understanding of the intricacies of the hospitality industry and the importance of personalized guest service. It was a rewarding experience that solidified my passion for hospitality management.Villa Marina Lodge & Condos is one of the five hotels of “Verde Azul Hotels”. One of the leading Panamanian hotel management companies in Panama.

As a Food and Beverage Manager at Sheraton Bijao all-inclusive Resort, I orchestrate the culinary and hospitality experience at a premier destination. With a total of 5 restaurants, 5 bars, a vibrant discotheque, and a convention center under my purview, I ensure our guests savor unforgettable moments and seamless events.In the dynamic world of hospitality, adaptability, and innovation are paramount. I thrive on identifying industry trends and implementing best practices to keep our F&B offerings at the forefront of guest satisfaction. Whether it's a romantic dinner, a lively night at the disco, or a corporate event in our convention center. During my time at Sheraton Bijao, I achieved certification as a 'Train the Trainers' by Starwood Hotels and Resorts. This certification empowered me to train and develop teams to uphold the highest service standards, fostering a culture of excellence and continuous improvement.

Restaurante de comida italiana. Encargado del entrenamiento de staff de servicio en el restaurante.