 Lead the New Product Introduction (NPI) Department and oversee the Project Management Team, ensuring the achievement of all program milestones and compliance with APQP (ISO/TS 16949) requirements. Manage complex programs from inception to completion, aligning with organizational goals and client expectations. Monitor and manage Account P&L, achieving economic profit goals. Perform expert-level cost breakdown analysis for new customers. Evaluate new business opportunities… Show more  Lead the New Product Introduction (NPI) Department and oversee the Project Management Team, ensuring the achievement of all program milestones and compliance with APQP (ISO/TS 16949) requirements. Manage complex programs from inception to completion, aligning with organizational goals and client expectations. Monitor and manage Account P&L, achieving economic profit goals. Perform expert-level cost breakdown analysis for new customers. Evaluate new business opportunities, review contract conditions, and oversee the development process until completion. Show less

 Directed all account operations, including Accounts Receivable (A/R), Accounts Payable (A/P), Profit & Loss (P&L), Balance Sheet, and financial forecasting. Led cost negotiations with customers and suppliers to develop strategies that reduced inventory excess, minimized waste, and improved product profitability. Conducted CBD analysis and managed the quoting process for new products to support business development efforts.

 Drove business development, quoting, and new product introduction initiatives. Coordinated daily shipping, revised forecasts, and managed the development of new projects to ensure timely completion and approval.

 Planned, scheduled, and allocated resources effectively to meet project goals and deliverables. Built and maintained strong client relationships through proactive and reliable communication, resulting in enhanced client satisfaction and repeat business.

 Provided exceptional customer service by leading and motivating the team. Developed loyalty programs to enhance customer satisfaction and retention.