o Project Management (SCRUM and Waterfall Methodologies)o Lead sessions to gather, define and document business requirements/user storieso Manage the entire life cycle of the projecto Coordinate cross-functional teams to deliver the solutiono Lead sessions with the client to monitor and track the project objectiveso Design, document and test (UAT) Salesforce solutions

Deployment of Salesforce Lightning in Akka Technologies Group worldwide.o In charge of end-user training across the different AKKA Entities worldwide (Europe, Asia, and North America)o Creation of Reports and Dashboards to track Sales KPI´so Define and gather requirements and business processes from stakeholderso Configure Salesforce settings/Tool Administration (configure views, access, security, standard and custom objects, applications, workflows, process builder and approval process)o User Support (Sales Cloud)o Build Marketing Campaignso Data import through Data Loader and Data Import Wizard

Design of various Salesforce simulators for sales and customer service processes. o Design and document Sales and Customer Service Cloud solutions o Define and gather requirements and business processes from clientso Configure user administration, views, access, security, and data o Configure standard and custom objects, applications, workflows, process builder and approval processeso Data import via Data Loader and Data Import Wizard

Business Development and Marketing Strategies promoting the business relations between Spain and the Middle East countries.o In charge of introducing a Spanish furniture brand in the United Arab Emirateso Market analysis, research, and prospection for different sectorso Prospect for potential new clientso Generate leads via cold calling and face-to-face meetingso Follow up new business opportunities and setting up meetingso Social Media management and web content creationo Database Management

o Customer Serviceo Sales of financial productso Customer Account Managemento Collection Managemento Cash drawer Management

Development and organization of a Marketing Festival for premium brands "Premiumfest" in Madrid. Active work in marketing, logistics and saleso Market Research and Prospectingo Database Managemento Meetings with the leadso Support to the Community Manager

o Billing Managemento Database Managemento File Management and other administrative tasks