Jorge Ramon Ramirez Saenz Email & Phone Number

Steinsel, LU

Düsseldorf, North Rhine-Westphalia, Germany

• Leadership and Strategy:
• Lead cross-functional teams in a Google Cloud environment, driving financial operations and regulatory compliance for a large number of marketplace sellers across five European countries.
• Develop and maintain strategic partnerships to enhance platform reliability and customer satisfaction.
• Manage departmental budgets and resources, achieving significant operational efficiencies and supporting the strategic roadmap for obtaining a banking license.
• Spearhead the scaling of payment and accounting systems, ensuring robust financial operations and compliance for the marketplace ecosystem.Technical Innovations and Achievements:
• Launch and optimize cloud-based payment systems, reducing rollout time by over 60% and implementing autonomous payment monitoring systems.

Düsseldorf Area, Germany

• System Development and Implementation:
• Led the creation of the marketplace accounting system to support automatic payouts, handling significant transaction volumes and optimizing cash flow for a large number of marketplace sellers.
• Pioneered a customer-focused payment gateway that improved transaction efficiency and security, enhancing buyer authorization rates by approximately 8 percentage points.
• Conceptualized and implemented an invoicing service, streamlining billing operations for the marketplace ecosystem.Strategic Planning and Leadership:
• Collaborated in leading a cross-tribe chapter to establish a forward-looking technical roadmap for the e-commerce platform.
• Launched diverse payment methods and implemented strategic KYC processes, enhancing marketplace trust and financial performance.

Düsseldorf, World Wide

• Developing CRM and production line quality assessment applications, for Core Composites, a Division of ROM Development Corporation.
• Creating Rebater.de for Geberit GmbH, a rebate and ordering management system that streamlines their customer interactions.
• Managing end-to-end project life cycles, from budgeting and planning to reporting, ensuring timely and budget-compliant delivery.
• Maintaining client management and relations, establishing a foundation of trust and continuous business.
• Facilitating global collaboration by coordinating with freelancers worldwide

Düsseldorf, North Rhine-Westphalia, Germany

Mönchengladbach Area, Germany

• Directed web development projects, from conception to successful deployment.
• Mentored and supervised a diverse team of junior and senior developers, fostering professional growth and technical excellence.
• Implemented a cutting-edge e-pricing controlling system, managed via a sophisticated back-office setup.
• Developed and implemented a strategy that unified over 17 backend developers, effectively aligning their efforts to meet and surpass project goals.

Düsseldorf Area, Germany

• Designed and deployed the e-commerce software, Mx-commerce, which now processes transactions worth over €500M annually.
• Developed and implemented a comprehensive RMA system used by multiple companies to manage thousands of returns efficiently.
• Ensured the continuous TÜV compliance of several online shops, maintaining high standards of security and reliability.

As an owner my biggest satisfaction has been to transform an idea into brand, from the conception of the idea until the selection of the software stack involved. Being able to mentor and motivate my interns I develop leading skills needed to organize and create synergies on the team to collectively achieve a goal. I learned to foresee and plan needs to.

• Automated key processes including price inquiries, orders, and overdue notices, enhancing operational efficiency with distributors.
• Led the transition from legacy Cobol/Adabas systems to modern PHP/MySQL platforms, updating the company's server infrastructure and software capabilities.

Computer Science Engineer, Computer Software Engineering

Activities and Societies: I was part of the exchange student program and I helped foreign exchange students to find themselves around.

Engineer'S Degree