As a Lead Driver at Amazon, my role involves planning and coordinating delivery routes for our team of drivers, ensuring efficient and timely deliveries. I take on the responsibility of training and supervising new drivers. Effective communication is a key aspect of my job, as I regularly interact with drivers to provide instructions, updates on routes, and address any issues that may arise during deliveries. I'm also involved in problem resolution, conducting quality assurance checks, and overseeing the inspection and maintenance of delivery vehicles to ensure they meet safety standards.

Produced comprehensive reports detailing room occupancy, daily transactions, revenue totals, and other key figures for managerial review. Conducted the settlement of credit card charges through batch processing. Ensured precise processing of customer transactions and maintained an accurate cash drawer. Performed computer backups and generated paper copies for specific information. Verified the proper processing of third-party reservations. Flexibly worked as a front desk clerk and security personnel, occasionally assisting in responding to room requests for additional supplies.

Developed applications on the .Net Framework using C#, Asp.Net MVC 5.0/4.0, integrated with Microsoft SQL Server databases. Served as an Applications Analyst specializing in solutions for the agriculture industry. Collaborated closely with clients to design and implement customized applications, providing training in both English and Spanish. Additionally, worked with Microsoft Power BI for enhanced data visualization and analytics capabilities.

As a Computer Engineer, I've expanded my expertise by collaborating with my father, a Civil Engineer, on projects for Nujak Development, Inc where the use of AutoCAD was pivotal. The ability to translate design concepts through AutoCAD has become a key strength.

Developed web applications utilizing PHP, JavaScript, and JQuery, with CodeIgniter as the web application framework. Conducted analysis and design of relational databases, employing MySQL and PostgresSQL as database management systems. Collaborated closely with clients to define problem specifications and create system designs.

Installed and managed specialized software catering to the Oil & Gas industry, with a focus on applications for GeoScience and Civil Engineers. Proficient in handling applications such as Halliburton Landmark G&G, D&C applications, and Schlumberger applications. Provided support for FlexLM License and Vendor-specific Licensing. Executed GeoScience application deployments, including Petrel, IHS Kingdom, Openworks R5000, and ArcGIS. Established and maintained a suite of applications encompassing AutoCad, PipeSim, Compass, CasingSeat, StressCheck, WellCat, WellPlan, Profile and Data Analyzer, as well as the PI System suite. FlexLM License and Vendor specific Licensing Support. GeoScience Application Deployments: Petrel, IHS Kingdom, Openworks R5000 and ArcGIS. Set up and maintained suite of applications (Compass, CasingSeat, StressCheck, WellCat, WellPlan, Profile and Data Analyzer, PI System suite ).

Answered an average of 20 calls per day by addressing customer inquiries, solving problems. Politely assisted customers in person and via telephone. Installed software and operating systems on 346 company computers. Set up and configured hardware and software on company equipment. Maintained accurate hardware and software inventories. Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.

Designed and developed computer software web applications based on Open Source Software such as PHP, Apache , PostgresSQL on a Linux Operating System (L.A.P.P).

Evaluated potential software products based on new and existing system development and migration requirements. Wrote JAVA applications in JAVA SE architecture with Swing GUI using Netbeans IDE. Maintained existing applications and designed and delivered new applications.