Jorge Valencia

Jorge Valencia Email and Phone Number

Senior Renewals Manager | Customer Success Manager | Marine Corps Veteran @ RingCentral
Belmont, CA
Jorge Valencia's Location
Denver, Colorado, United States, United States
About Jorge Valencia

Hi, I am a bilingual and growth-focused professional offering exceptional experience in sales and enterprise account management, coupled with strong understanding of executing business development initiatives. I have a remarkable background in accelerating business growth by developing effective sales strategies, managing diverse account portfolios, and generating significant revenue streams. What makes me stand out are my solid skills in identifying profitable business opportunities with new and existing clients by prospecting and maintaining effective communication. I have exceptional expertise in cross-selling new customer-centric products/services and technical solutions. I am capable of coordinating with stakeholders and leadership to support strategic decision-making. Equipped with solid leadership and presentation skills, possesses proficiency in Salesforce and CRM 360.My Areas of Expertise include:·      Key Account Management·      Strategic Planning & Analysis·      Business Development & Growth·      Sales & Revenue Cycle·      Customer Service & Support·      Client Prospecting & OnboardingConnect with me today or send me an email at jlvalencia8719@gmail.com with any thoughts, comments, or questions about my work—I'm always interested in making new professional acquaintances!

Jorge Valencia's Current Company Details
RingCentral

Ringcentral

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Senior Renewals Manager | Customer Success Manager | Marine Corps Veteran
Belmont, CA
Website:
ringcentral.com
Jorge Valencia Work Experience Details
  • Ringcentral
    Senior Renewals Manager
    Ringcentral Jun 2024 - Present
    Belmont, Ca, Us
  • Ringcentral
    Customer Success Manager
    Ringcentral Sep 2023 - Present
    Belmont, Ca, Us
  • Ringcentral
    Renewals Manager
    Ringcentral Apr 2023 - Jul 2024
    Belmont, Ca, Us
  • Intelepeer
    Mid-Market Account Manager
    Intelepeer Jan 2021 - Oct 2022
    Dania Beach, Florida, Us
    As a Mid-Market Account Manager, I developed and provided effective solutions to customers for communication workflow automation by analyzing key business procedures of various industries, including manufacturing, finance, legal, and retail. Moreover, I carried out comprehensive business reviews with customers on a quarterly basis to maintain positive relationships and discover upselling opportunities. It was my responsibility to maintain effective communication with managed service providers and value-added resellers for discussing go-to-market strategy.Below are my notable accomplishments:• Grew 300% software sales by outlining responsibility for all tasks internally and ownership.• Administered and managed account portfolio of $1M while maintaining activity logs on SalesLoft and Salesforce.• Developed strong proficiency in discussing voice solutions for CISCO WebEx, Microsoft Teams, and Zoom users.• Selected to participate in POD, including cross-functional team focusing on creating new products for implementation.• Enhanced product knowledge for improving quality, software design of product, playbooks, messaging, and support matrix.
  • Lewan Technology
    Account Executive/Business Development Representative
    Lewan Technology Jul 2019 - Feb 2021
    Denver, Colorado, Us
    During my tenure at LEWAN Technology, I had to do cold calling to c-level executives and information technology professionals for prospecting and generating new business leads and first-in meetings. It was me who oversaw routine responsibilities for states of New Mexico and Nevada, as well as managed objections to ensure smooth running of sales cycle. I was tasked to develop and roll out successful email campaigns around specific products and services. I offered efficient SaaS and hardware solutions while managing provided services.The following are my renowned contributions:• Cultivated and nurtured positive relationships with new/existing clients and vendor partners.• Maintained up-to-date log of appointments, opportunities, and follow-up tasks on Salesforce Lighting.• Liaised with manufacturing partners for discussing and coordinating go-to-market strategy and campaigns.
  • Konica Minolta Business Solutions U.S.A., Inc.
    Named Account Executive
    Konica Minolta Business Solutions U.S.A., Inc. May 2017 - Apr 2019
    Ramsey, Nj, Us
    At Konica Minolta Business Solutions, I delivered best-in-class customer service by conducting quarterly partnership reviews with existing customers. It was me who expanded business within the account by providing other technology offerings. Moreover, I had to perform door-to-door cold calling and on phone to generate leads and new business opportunities.My key highlights in this role include:• Updated all information on appointments, opportunities, and follow-up tasks on CRM 360.• Fostered professional relationships with current clients to ensure consistent business growth.• Supported businesses with effective hardware solutions, workflow automation, IT services, and telecom technologies.Whether it is an IT solution, document management solution, or printing and scanning solution my organization and I have you covered.
  • Toshiba Business Solutions
    Account Executive
    Toshiba Business Solutions Nov 2014 - May 2017
    Lake Forest, California, Us
    While serving as an Account Executive, I coordinated with potential clients within assigned territory through phone and email while conducting quarterly partnership reviews with existing customers. I analyzed ongoing situations and provided hardware and software solutions to businesses. I was entrusted with entering and managing data, pipelines, and appointments into Salesforce.My key successes during this role were:• Achieved highest rank for winning new client quarterly contest for western region.
  • Diamond Wireless
    Sales Consultant
    Diamond Wireless Jun 2014 - Nov 2014
    Greenville, Nc, Us
    -Provided customers with wireless solutions via Verizon Wireless. -Provided customers with home solutions such as Comcast and Vivint Home Automation.
  • Mobilenow
    Sales Consultant
    Mobilenow Jan 2013 - May 2014
    -Provided customer with wireless solutions via Sprint Wireless.
  • United States Marine Corps
    Sergeant Of Marines
    United States Marine Corps Aug 2006 - Aug 2010
    Washington, Dc, Us
    - 1st Battalion,10th Marines Regiment C Battery- Operation Iraqi Freedom September 2007- April 2008- Became member of the All Marine Boxing Team June 2008- May 2009- Honorably Discharged August 2010

Jorge Valencia Education Details

  • Wake Technical Community College
    Wake Technical Community College
  • Iver C. Ranum High School
    Iver C. Ranum High School
    High School Diploma

Frequently Asked Questions about Jorge Valencia

What company does Jorge Valencia work for?

Jorge Valencia works for Ringcentral

What is Jorge Valencia's role at the current company?

Jorge Valencia's current role is Senior Renewals Manager | Customer Success Manager | Marine Corps Veteran.

What schools did Jorge Valencia attend?

Jorge Valencia attended Wake Technical Community College, Iver C. Ranum High School.

Who are Jorge Valencia's colleagues?

Jorge Valencia's colleagues are Felygen Ferrel, Gerry Grafia, Nikolai Patiukov, David Ybarra, Jordan Nissen, Jack Huang, Pia Erika Alconaba.

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