Jorge Alejandro Mejía Pinillos Email and Phone Number

Responsible for the strategy, growth and operations of the fintech company. I lead the design of digital products and services, manage strategic alliances with financial institutions and oversee operations to ensure that commercial and profitability objectives are achieved.• I established alliances with more than 5 financial entities and started the company. In only 3 months, we had an operational process in place and a clear line of work that aimed to reach break-even in less than a year.

Responsible for centralizing and coordinating the direction and management of projects. Implement and optimize project management methodologies and processes specific to the finance line. Develop and maintain detailed plans, including schedules, budgets and resources. Identify, assess and mitigate risks associated with financial projects. Reporting directly to the Regional F&I Manager (South America Countries) and locally to the CFO of the company.• I led the company's Fintech project for the case of Colombia, established alliances with key financial institutions and insurers in the financial sector reaching commissions of 2x what is paid in the market. • I led the KPIs of the End - to - End process, guaranteeing the correct commercial execution and achieved revenues of around US$ 500,000 in one year.

Monitor and ensure the integrity and availability of information relevant to the bank's service channels. Implement changes and improvements to optimize efficiency and customer experience. Reporting to the Commercial Intelligence and Support Directorate of the Commercial Vice-Presidency of Retail Banking, I supervised a team of 10 members. Manage reporting to support the sales team and optimize data mining processes. • Under my leadership, we achieved the reduction from 15 to 5 days monthly closing presentation, optimized team processes and moved Vice-Presidency reporting to Power BI, improving efficiency and meeting the bank's needs. • Led data visualization projects and produced strategic reports for various levels and lines of banking business.• We achieved a 0% staff turnover, stabilizing processes and reducing associated costs.

Reporting directly to Administrative Management, I supervised a team of 12 people, ensuring efficient database management, data-driven alert generation and strategic report design for decision making at all operational levels. Identify patterns and trends in debtor behavior to improve collection strategies. Develop detailed reports for senior management and other departments, providing key information on collections performance. Provide insights for strategic and operational decision making, optimizing processes and resources.• Implemented data-driven strategies, which in the Davivienda campaign took us from last to second place in the portfolio management ranking, opening a new line of business on dual collection management, which generated additional monthly revenues of around COP$ 45,000,000.• I designed and implemented a strategic billing report, optimizing the allocation of resources and generating approximately COP$ 32,000,000 additional revenues for the company.

Analyze delinquency trends in early stages, designing strategies adaptable to the seasonality and needs of the company. Proactively identify warning signs to anticipate impacts on the portfolio. Generate monthly management reports and results for external collection agencies and participate in different company projects. Reporting directly to the Collections Manager.• Through data analysis, I optimized the measurement and incentive model for external collection agencies, achieving monthly savings of approximately 30 million Colombian pesos without compromising results. • Developed a predictive model, facilitating timely actions and reducing delinquency from 6.87% to 4.59%.

Manage virtual collections and participate in the migration of information systems to SQL. Lead projects, supervise collection agencies and develop innovative reporting and tracking tools. Reporting directly to the Department Head.• Implemented a complete Balanced Scorecard and optimized agency performance indicators. • I was the driver for the implementation of quality and efficiency indicators, significantly improving collection processes.