Jorge Alfaro Email & Phone Number

Hialeah, Florida, United States

As the Director of Technology at Southeastern Printing, my primary focus is steering the company towards technological excellence. Since joining, I have prioritized achieving Hitrust R2 certification, ensuring our security and compliance standards are top-notch. I conduct comprehensive reviews of our current infrastructure to develop a robust 5-year growth plan that emphasizes performance, scalability, and security. Additionally, I provide strategic project management, meticulously planning and documenting the milestones and efforts needed to meet our future goals.

Sunrise, Florida, United States

In my role, I conducted a comprehensive review and audit of BeneLynk's billing process on MSFT Azure Data Factory. I identified weaknesses and performance issues in the existing billing orchestration. To address these challenges, I spearheaded the re-architecture of the billing system, implementing new schema and table structures to enhance efficiency and streamline the billing process.Moreover, I focused on enhancing the database-driven billing system and optimizing data factory orchestration to ensure secure and high-performing data processing. Through these efforts, I contributed to improving the overall effectiveness and reliability of BeneLynk's billing operations.My Key Accomplishments:• Optimized billing process, reducing processing time from hours to minutes.• Executed seamless data migration process to transition from legacy system to new version billing system.• Achieved remarkable reduction in processing time, from 10 hours per invoice to just 25 minutes.

Dania, Florida, United States

As the Chief Technology Officer at PropertyForce, I had the chance to leverage BigQuery for Data Warehousing and harness AI for data analysis across diverse sources. I drove projects creating investor portals using ReactJS for the front-end and NodeJS for the back-end, communicating with a PostGres database. These portals streamlined property dispositioning, automatically generating secure DocuSign contracts, maximizing ROI.In my strategic leadership role, I aligned technology operations with Agile methodologies and Salesforce integration at PropertyForce. I ensured compliance with PCI, HIPAA, and GDPR, implementing robust security measures to mitigate the risk of data breaches. Additionally, I established and tested an effective incident response plan, minimizing downtime and financial impact during cybersecurity incidents.My Key Accomplishments:• Achieved 25% improvement in operational efficiency by leading digital transformation, using Agile methodology, and integrating Salesforce.• Led 30-engineer team, enhancing collaboration and implementing data-driven strategies, resulting in 20% increase in productivity.• Integrated Salesforce with RingCentral, yielding substantial revenue growth and unlocking extra $240K in annual commissions.• Elevated customer satisfaction to 9/10 by streamlining response protocols and achieved 150% increase in sales conversions through CRM Analytics integration and AI-powered lead scoring.

Miami, Florida, United States

As the Vice President of Engineering at Payabli, I led the creation of a SaaS payments platform from the ground up in the Fintech industry. Utilizing a mixed technology stack, I employed ReactJS for the front-end and NodeJS for the back-end in developing vendor portals. Payabli's API-first approach, written in .NET Core using C#, facilitates seamless integration with other gateways.My role extended to shaping the model offered by Payabli, encompassing money-in, money-out, and pay-ops functionalities for vendors. I played a crucial role in cybersecurity initiatives, ensuring PCI DSS Compliance, SOC 2, and GDPR adherence. Project planning and Sprint prioritization were integral aspects of my responsibilities, tracked via JIRA and documented in Confluence. Regular code reviews and stringent compliance checks in BitBucket and Git guaranteed the safeguarding of sensitive customer data, aligning with SOC 2 and HIPAA regulations.Providing strategic leadership to the engineering team, I upheld the highest standards of performance and security, fostering seamless communication within the team and across the organization. My commitment to technological innovation contributed significantly to Payabli's mission to revolutionize the payments industry.My Key Accomplishments:• Executed advanced threat intelligence systems and continuous monitoring, enabling real-time detection and response to cyber threats.• Spearheaded PCI Compliance efforts, identifying and mitigating 60 security vulnerabilities to establish zero-vulnerability environment, reinforcing trust in security protocols through rigorous R&D.• Revolutionized system capabilities, reducing file processing time from 20-30 minutes to under 3 minutes for large-scale data, optimizing payment processing securely through SFTP protocols and VPN.• Negotiated with vendors, achieving ~$1.2M in annual savings, directly impacting company's bottom line.

Miami, Florida, United States

As Rubenstein Law's CTO, I orchestrated Salesforce integration and multiple app implementations with Zapier and APEX. Operating on Azure Cloud ensured SOC 2 and HIPAA compliance for sensitive data, protected through tokenization and encryption. Enforced Multi-Factor Authentication, automated onboarding/offboarding with scripts and AI for enhanced security. Led a team in developing a ReactJS/NodeJS web app with an MSSQL database for client interactions, utilizing webhook APIs for seamless communication with Salesforce.I ensured 24/7 system resilience, guaranteeing uninterrupted client interactions for Florida's top personal injury firm. Conducted regular cybersecurity awareness training, enhancing employee understanding and reducing the risk of security breaches.My Key Accomplishments:• Architected Citrix-based remote work for 300+ employees during the pandemic, ensuring secure access to customer data.• Engineered zero-downtime cloud-based phone system, achieving 100% uptime for 3,000+ daily calls.• Renegotiated vendor contracts, resulting in $500K in annual savings, directly impacting firm's financial efficiency.• Spearheaded automation projects, leading to 70% increase in staff productivity and reduction in human error in case processing.• Executed SMS-based e-Signature functionality, resulting in 50% surge in contract sign rates and accelerating case processing times.

Aventura, Florida

As SafetyPay's CTO, I led a complete re-architecture of our SaaS payment application, ensuring both software and hardware excellence. The robust server configuration farm featured redundant switches, Fortinet firewalls, KEMP load balancers, web servers, caching servers, NAS, and database clusters. Our versatile tech stack included ReactJS for customer portals, NodeJS for backend connectivity, and C# for RESTful APIs.I actively engaged in the full SDLC, documented systems, collaborated on design, and automated testing with tools like jMeter, Postman, SoapUI, Selenium, and Jest. Under my guidance, we streamlined code reviews, CI/CD initiatives, and executed weekly releases to production.I devised a dynamic operational framework, involving offshore teams for 24/7 software development, elevating service quality, and enhancing our global market position. Rigorous data protection measures were implemented for compliance with data protection laws, including quarterly security audits upholding the highest standards in PCI and GDPR.My Key Accomplishments:• Led transformative engineering for a $441M acquisition, prioritizing high-availability solutions and negotiating fiscal efficiencies.• Deployed AI-driven threat detection to address sophisticated cyber threats in fintech.• Achieved 200% revenue growth and positive cash flow in 18 months through strategic platform enhancements.• Tripled productivity by 300% through revolutionary approach to the Software Development Life Cycle (SDLC), successfully executing 200 diverse projects annually, enhancing market responsiveness.

Boca Raton, Florida

As PartBase's CTO, I spearheaded the complete re-architecture of an aerospace web-based inventory system, utilizing ReactJS, NodeJS, and .NET Core. I managed diverse engineering teams, overseeing hiring, interviews, and ensuring top-notch code quality through reviews. This included a focus on secure, reusable, and well-documented code.In a fiercely competitive niche, I led a strategic IT overhaul for the aviation sector, improving real-time processes. Robust cybersecurity measures were implemented, and I established key performance indicators (KPIs) to measure effectiveness, providing regular reports to executive leadership and stakeholders.My Key Accomplishments:• Achieved remarkable 50% increase in annual revenue ($12M to $17M) within one year through comprehensive technology modernization, enhancing customer acquisition and loyalty.• Built cutting-edge IT framework through strategic staffing and cost-efficient negotiations, saving $1.4M annually by outsourcing software development with negotiated 30% cost reduction.• Executed advanced reporting services, offering insights to 30% of customer base and strengthening marketing strategies via data integration.

Plantation, Florida

As the Director of Technology at Snackable Media, I single-handedly developed the MVP, a groundbreaking subscription billing engine on PSMS with major carriers like ATT, T-Mobile, and Verizon in 2007. The unique system, built from scratch with Java, JavaScript, XML, Ajax, and MSSQL, generated $2MM in gross revenues within two years.Under my leadership, the technology team expanded to 80+ engineers, contributing to the company's success. The tech stack prioritized security, creating a zero-fraud-tolerant system. The company's triumph culminated in a $200MM acquisition in 2013, where I led the documentation and transition of intellectual property. Throughout, I directed technology initiatives, implemented cutting-edge solutions, and pioneered the first mobile billing system based on PSMS in the US.My Key Accomplishments:• Led company's revenue growth from inception to $500M+ annually, pioneering innovative solutions for operational efficiency.• Implemented efficient incident response plan for swift cybersecurity resolution, minimizing downtime and financial impact.• Developed all technical documentation and facilitated transitioning sessions for company's acquisition of $200M in 2013 by SendMe, headquartered in San Francisco, California.

Miami/Fort Lauderdale Area

Headed the development efforts with a group of 5 other developers to manage a company-owned portfolio of websites containing specialized information on the fields of law enforcement and medical terminology.

Miami/Fort Lauderdale Area

Team lead who developed a web based platform that assisted customers to monitor and repair their credit history.

Miami/Fort Lauderdale Area

Maintained and developed new systems functionality while providing consulting services for the Affinity Group, Inc., based in Denver, Colorado.

Miami/Fort Lauderdale Area

Served as the principal developer for web base platform that served as the first pricing search engine that collected used data collected from a UPC barcode scanner device.

Bs, Computer Engineering And Computer Science

High School/Secondary Diplomas And Certificates