Jorge Amaya Email and Phone Number

Passionate about driving efficiency, fostering collaboration, and enabling continuous improvement in Agile environments.Key Skills:- Agile Leadership: Guiding teams towards Agile best practices, facilitating ceremonies, and fostering a culture of transparency, inspection, and adaptation.- Release Management: Orchestrating the delivery pipeline, ensuring timely releases, and mitigating risks to deliver value to customers seamlessly.Stakeholder Collaboration: Bridging communication gaps between business stakeholders, product owners, and development teams to align priorities and maximize ROI.- Servant Leadership: Empowering teams to self-organize, solve complex problems, and continuously deliver high-quality products.- Problem-Solving: Identifying bottlenecks, addressing impediments, and implementing strategies for continuous improvement to enhance team productivity and product quality.- Coaching & Mentoring: Providing guidance, support, and mentorship to Scrum teams and RTEs to enhance their Agile capabilities and drive organizational agility.Experience Highlights:- Scrum Master: Led multiple Agile teams through successful sprints, fostering a culture of collaboration, innovation, and continuous improvement.- Release Train Engineer: Orchestrated the delivery of complex software solutions across multiple teams, ensuring alignment with business objectives and timely delivery of value to customers.- Agile Transformation: Played a pivotal role in driving Agile transformations within organizations, coaching teams and leadership on Agile principles and practices to improve delivery effectiveness and business outcomes.- Cross-Functional Collaboration: Collaborated closely with product management, development, quality assurance, and operations teams to streamline processes, optimize workflows, and accelerate time-to-market.

In my role, I specialized in researching, developing, and implementing robust solutions to address security vulnerabilities in C#-based web portals. My focus areas included mitigating risks associated with Cross-Site Scripting (XSS), Open Redirects, Cross-Site Request Forgery (CSRF), LDAP Injection, and XML External Entity (XXE) attacks. By employing a combination of cutting-edge security practices and comprehensive code reviews, I ensured the highest standards of application security.Additionally, I took on the role of facilitator and lead, fostering the creation of a self-organized and cross-functional team. In this capacity, I successfully managed the Scrum process, guiding the team through agile methodologies to enhance productivity and collaboration. My efforts resulted in streamlined workflows, improved team dynamics, and the timely delivery of secure, high-quality software solutions.

Designed, developed, and maintained software modules for a C#-based healthcare application. Collaborated closely with the development team to conduct root cause analysis of issues, ensuring efficient problem resolution and system reliability. Regularly reviewed new and existing code, performing rigorous unit testing to maintain high-quality standards.Additionally, I was responsible for conducting 508 Compliance and ADA Compatibility Testing, ensuring our application met accessibility standards and provided an inclusive user experience for all users, including those with disabilities. My contributions were integral to delivering robust, secure, and accessible healthcare software solutions.

As the co-owner of a startup, I successfully completed numerous projects, ranging from small websites to comprehensive online auto parts catalogs, customer relationship management (CRM) systems, and real estate management systems. My responsibilities spanned various domains including sales, project cost estimation, and crafting detailed project proposals.I was deeply involved in UI/UX design, web design, and web development, ensuring that our products not only met client expectations but also provided exceptional user experiences. I managed projects from inception to completion, overseeing all aspects of project management to ensure timely and within-budget delivery.Additionally, I implemented effective Search Engine Optimization (SEO) strategies to enhance the visibility and performance of our web solutions, driving increased traffic and engagement. My diverse skill set and hands-on approach enabled our startup to deliver high-quality, innovative solutions that addressed the unique needs of our clients.

• Remote support to PC/Mac users.• Network, Printers, Software, ViSpy, diagnosis, corrective and preventive maintenance.

Provided comprehensive IT support, including PC configuration, network setup, email management, and application troubleshooting, ensuring seamless and efficient technology operations.Managed Active Directory accounts, overseeing user account creation, maintenance, and permissions to ensure secure and organized access across the organization.

• Website Design (PHP, CSS, MySQL, Joomla!)• e-Commerce website development• Planning and execution of SEO strategies• Web content writer (SEO Optimized)• Server accounts management