Jorge Munoz Email & Phone Number

Tempe, Az, Us

Phoenix, Arizona, United States

Manage a team of 8 student workers, overseeing daily operations in the Financial Aid and Registrar offices, ensuring smooth service delivery. Design flyers, create engaging print and digital visuals, and develop graphics to foster a welcoming community for students while assisting those in need of support. Collaborate across departments to enhance the student experience, including organizing events, implementing media strategies, and improving communication.

Demonstrated adaptability across diverse classrooms, fostering positive learning environments and ensuring curriculum goals were met. Developed and implemented lesson plans tailored to varied student needs, improving engagement and comprehension. Maintained open communication with school staff and used problem-solving to address classroom challenges effectively.

Directed large-scale order fulfillment operations, leading a team of 170 associates per shift to improve operational efficiency across multiple fulfillment centers. Collaborated with leadership to provide data-driven insights, reducing costs by 20% and increasing order fulfillment speed by 60%. Utilized analytics tools like SAP and Oracle to streamline communication and enhance team performance.

Led administrative and operations teams across 12 fulfillment centers, standardizing processes to ensure operational consistency and performance excellence. Provided problem-solving expertise, resolving flow lead escalations and optimizing workload distribution.

Tempe, Arizona, United States

Amazon Central Operations LeadManaged Multi-Warehouse Operations: Coordinated and optimized logistics across 2-4 Amazon warehouses, ensuring efficient flow and inventory management.Performance Metrics Analysis: Developed and provided key performance metrics for driver efficiency and warehouse effectiveness, identifying trends and opportunities for improvement.Process Optimization: Streamlined delivery processes, implementing best practices to enhance speed and accuracy in operations.Team Collaboration: Collaborated with cross-functional teams, including warehouse managers and drivers, to maintain service quality and operational goals.Data-Driven Decision Making: Leveraged data insights to drive actionable improvements in driver performance and warehouse efficiency.

Conducted thorough damage appraisals on vehicles, assessing repair needs and preparing detailed estimates in accordance with industry standards.Coordinated the sourcing and procurement of high-quality parts from various vendors, ensuring cost efficiency and timely repairs.Collaborated with repair technicians and insurance adjusters to confirm accurate assessments and facilitate smooth claim processes.Maintained detailed records of appraisals, parts orders, and vendor communications, utilizing internal software for tracking and reporting.Analyzed repair trends and inventory data to forecast parts demand and optimize stock levels, reducing delays in service.Provided customers with transparent information on repair costs, timelines, and part availability, enhancing trust and satisfaction.

Officiated soccer matches at various competitive levels, ensuring adherence to the official rules and regulations of the game.Managed game flow by making quick and impartial decisions on fouls, offsides, and other infractions to maintain fair play.Communicated effectively with players, coaches, and fellow officials to diffuse tense situations and uphold sportsmanship.Demonstrated situational awareness and physical fitness to keep up with the fast pace of matches.Received ongoing training and certifications to stay updated on rule changes and officiating best practices.

Bachelor Of Science - Bs, Digital Audiences

Expected Graduation Fall 2025

Bachelor Of Arts - Ba, Psychology

Expected Graduation Fall 2025

High School Diploma

Activities and Societies: National Honor Society Varsity Soccer, Team Captain. Varsity Football, Team Captain.