Jorge Suarez Email & Phone Number

Orlando, Florida, United States

Palm Bay, Florida

• Implemented Business Process Management services to leaders in the mortgage industry
• Delivering customer centric solutions across the E2E mortgage spectrum
• Led projects to build out 22 processes in origination and servicing for 5 key clients
• Built relationships with key client stakeholders through established track-recorded
• Identified opportunities to expand clients’ savings through expansion of their BPO operations
• Supported Solutions Team in early engagement by… Show more

Palm Bay, Florida, United States

• While in Project Management Role, implemented 20 new scope projects within 24 months
• Developed Team from 38 FTE to 475 FTE in one year, then 628 FTE in two years
• Established Client Relationships as primary point of contact during implementation
• Worked with Operations Team to ensure Hiring and Timeline Goals met during transitions phase
• Implemented Process Efficiencies during implementation to ensure SLAs contractually met
• Supplied Executive Team and Key Stakeholders… Show more

Maitland, Florida, United States

• Senior Project Manager (Transition Management) - Sept 2015 – Jul 2019
• In Project Management Role, implemented 11 new scope projects within 44 months
• Implemented 35+ Efficiencies Process requests with IT Development
• Graduate of Digital Risk Leadership Development Academy
• Mentored 4 DR Mangers into their current leadership roles
• Accomplished Mentor for the Digital Risk 2014 P4 Mentoring Program

Maitland, FL

• Senior Operations Manager (Forensic Loan Review and Advisory Services) - Nov 2007 – Sept 2015
• Demonstrated ability to motivate and drive team to achieve overall set goal
• Developed and participated in Client QBR presentations, along with weekly OCR calls
• Monitored MTD team labor contribution to ensure the team remained within set budget
• Forecasted Monthly Delivery Schedule, along with execution of daily/biweekly deliveries
• Monitored Team Pipeline Management to… Show more Senior Operations Manager (Forensic Loan Review and Advisory Services) - Nov 2007 – Sept 2015

Orlando, Florida Area

• Underwriter II (Alta-A and Conforming Mortgages)
• Awarded individual loan authority of $425,000 for maintaining 100% trade execution.
• Accomplished significant company growth for completing up to 6-8 underwrites per day.
• Maintained production levels with departmental standards to insure adequate turn times.
• Exceeded monthly quotas assisting company to accomplish record funding months.
• Established partnerships with Account Executives and Brokers to successfully close… Show more Underwriter II (Alta-A and Conforming Mortgages)

Greater Nashville Area, TN

• Senior Underwriter (Sub-Prime Mortgage)
• Underwrote files from 15 regional branches to coincide with company guidelines and programs.
• Analyzed property appraisals to ensure integrity and requirements per investor guidelines.
• Reviewed files submitted as pre-qualifications granting approvals, exceptions and denials.
• Verified submitted documentation to insure authenticity.
• Awarded as the company’s Outstanding Underwriter for 2004.

Nashville, TN