Maintain and author the department website, maintain and repair the local area network (LAN), wide area network (WAN), and Mobile Workforce Center (MWC) technical equipment. Assist in providing technical support for MWC computers, the Data Storm satellite internet equipment, workstations, servers, software, and peripherals. Collaborate with outside vendors, contractors, or customers to assist with troubleshooting technical issues.Develop an Information Systems plan, incorporating long-term and short-term business needs.Participate in the development of the annual operating budget.Monitor monthly expenses to identify budget variances and initiate corrective action, if needed.Anticipates growth and equipment needs and submits Capital Expense requests in conjunction with the annual budgeting process.Communicate progress updates for IT operations and projects to the Senior Management Team.Negotiates with vendors and service contractors to ensure the highest level of return for the practice is consistent with services rendered.Adjust work hours/staffing schedule to accommodate offsite and onsite activities before or after normal work hours.Ensure daily technical operations for staff equipment, Resource Room, and Mobile Workforce Center.Set and balance priorities of IT operations, initiatives, and projects.Assist with the maintenance of the company website, including content updates, adding, and editing current and new web pages, and statistics.Troubleshoot any configured PC, hardware, software, and network problems, coordinating system repairs with local services if necessary.Document all reported problems encountered and report recurring problems to appropriate personnel.Purchase and install all new PCs and equipment for all locations in accordance with WIOA guidelines.Research and recommends hardware and software upgrades that manage the IS component and implementation of systems for current offices.

Managed Network/Server/Desktop Administration.Managed an annual IT budget of over $500,000.Managed IT staff which consisted of a Network Engineer, Systems Administrator, and Help Desk Technician.Researched and recommended industry business/IT trends.Developed unique IT architecture for the College of Engineering.AccomplishmentsSuccessfully migrated Windows 2003 servers, Windows XP Workstation to Windows 2008 R2 and Windows System 7 Professional.Reorganized and upgraded 10 computer laboratories and offices’ computer hardware equipment (six servers and 200 workstations).Established vendor contracts for the university with the following companies: Microsoft, Dell, Cisco, and AutoDESK.

Led team for Microsoft Exchange and Lotus Notes Domino Servers for corporate and remote offices.Reinforced flexible scalable email and Lotus Notes architecture to facilitate the integration of vendor software applications.Insured reuse potential for system components built and purchased.Served as Project Manager for server and hardware purchasing.